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Customer Service
Please e-mail customer service department
at [email protected] or call us
between the hours of 8:00 a.m. and 5:00 p.m.
(PST) Monday through Friday, with your
questions.
Warranty Service
For the fastest service, it is best to contact
or return your unit to the place of purchase
within 30 days of the purchase. After the first
30 days of purchase, you may return the unit
to PNI Corporation for repair or replacement
by following these instructions:
1. Obtain a return merchandise authoriza-
tion (RMA) number by contacting PNI
Corporation.
• By phone: (888) 422-6672 (toll-free
within the U.S.A. only) or at (707)
566-2260
• By fax: (707) 566-2261
• By e-mail: [email protected]
2. Provide a proof of purchase, such as
a mechanical reproduction or carbon
copy of a sales receipt. If you send your
original receipt, it cannot be returned.
Proof of purchase must show printed
date of purchase, model number, and
SERVICE & REPLACEMENT
