
VI. Q&A
Questions
Answers
Solutions
Electric towel rack is not
working
There may be something
wrong with the power plugs.
Make sure the plug is
connected properly.
Electric towel rack is not hot
Aging of heating wire or poor
connection
Please contact us.
Ⅶ
. After Sales Service
Your product is guaranteed for two years from the date of purchase. Within this period, we
undertake to repair or exchange this product free of charge provided it has been installed and
operated in accordance with these instructions. Should you require after sales service you should
contact our customer services at [email protected]. Please do not return a faulty product
to us in the first instance as this may result in loss or damage and delay in providing you with a
satisfactory service. Thanks!
Add: 2691 Richter Ave Suite123, Irvine CA 92606
Tel: 323 831 2020
Email: [email protected]
If the number you called is busy or not answered, please do not hesitate to contact us via email.
We will reply you back within 10 hours.