
CLA Nx / User Guide
20
Problem
Possible Solutions
Nx Head Tracker
loses connection
and doesn’t move smoothly
1. Try using a new battery.
2. Try moving the Nx Head Tracker and the Bluetooth receiver closer together.
3. If you are using a BT-USB dongle on a desktop, connect the dongle on the
front panel, or on an extension for better BT reception.
Nx Head Tracker
is tracking my
movements but in wrong directions
Make sure the Nx Head Tracker is mounted on the top of the headphone arc
with the logo side facing forward (L & R on the Nx Head Tracker should
correspond to L & R on your headphones). Inaccurate positioning of the Nx
Head Tracker will result in inaccurate head tracking.
Audio is not externalized enough;
the virtual positions are not clear
1. Verify L/R placement and routing of your headphones.
2. Verify that Nx is inserted at the last summing buss in the signal flow, with
no other channels bypassing it.
3. Verify that head tracking is working.
4. Recalibrate head tracking.
5. Mute/unmute individual virtual speakers by double-clicking on them and
listening to their position.
6. Measure and set your personal Head Modeling parameters.
7. Make sure the head modeling section is set to your individual
measurements or to the factory default settings. Unreasonable head size
settings can ruin the spatial effect.
No communication between head
tracking app and the plugin
Close the head tracking app, inactivate and reactivate the plugin.
Head tracking shows some latency
1. Try to increase the tracking rate, optimally up to 30 fps.
2. Try to lower the buffer size.
3. In some DAWs, Nx must be on the master buss or on a live input AUX path
in order to run with the user-set buffer size.
FW update fails in the middle of the
process.
Replace the battery.
Summary of Contents for CLA Nx
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