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Once you’re done setting up your temporary install, it’s time to test the performance.
If you mostly care about voice calls, simply place a call and walk around your home. If
data rates are your primary concern, we recommend testing with the Speedtest app you
downloaded from
If you’re using a hotspot, simply connect to it and visit speedtest.net in a browser.
If everything is working well, you can start drilling holes, securing the GO X, and moving to
a permanent install.
If you’re not happy with the results, don’t panic! We can help you figure it out.
Call us at (800) 761-3041 or email [email protected]. We're generally available from
9am-5pm PT, Monday to Friday., and we can help you optimize your setup.
A Quick Note on Surge Protection & Grounding
We include a lightning surge protection kit in your GO X kit to help protect from lightning.
The surge protector should ideally be installed just before the coaxial cable enters your
home.
Both the surge protector and the outdoor antenna mast itself should ideally be grounded.
We include a short length of grounding cable, but you’ll likely need to purchase more.
Grounding cable is available at most hardware stores, and we recommend using at least
10 AWG cable. Cable gauges are a little confusing, the numbers increase as the cable gets
thinner. So 6 AWG and 8 AWG are both okay, but 12 AWG and 14 AWG are too thin.
If you have a satellite or HDTV antenna on your roof already, it’s likely grounded. You
should be able to simply connect the mast and the lightning surge protector to the satellite
dish's grounding cable. Alternatively, you can ground your outdoor antenna directly to a
grounding rod. Most homes should have a grounding rod, but if yours doesn’t you can
purchase one easily at a hardware store.
Weatherproofing Outdoor Connections
We strongly recommend wrapping all outdoor N-type connections with stretch-and-seal
self-fusing silicone rubber tape (available from most hardware stores). N-type connectors
are outdoor-rated, but water can still sometimes get in and causes a lot of issues.
Test & Install Permanently
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