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WattWheels E-TRIKE XT, Manual

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WattWheels E-TRIKE XT Manual Download Page 18

 

 

 

 

 

WATTWHEELS LTD

 

18 

 

BASIC TROUBLESHOOTING 

 

Symptoms 

 

Possible Causes 

 

Most Common Solutions

 

It does not work

 

1. Insufficient battery power 
2. Faulty Connections 
3. Battery not fully seated in tray 
4. Improper turn on sequence 
5. Brakes are applied

 

1. Charge the battery pack 
2. Clean and repair connections 
3. Install battery correctly 
4. Turn on trike with proper sequence 
5. Disengage brakes 

Incorrect distance, speed readings and/or 
reduced top speed

 

1. Insufficient battery power 
2. Speed sensor is not centred or 
missing

 

1. Charge or replace battery 
2. Check on the rear wheel that the silver magnet matches up in the 
centre of the black sensor. 

When powered on the motor does not 
respond

 

1. Loose wiring 
2. Loose or damaged throttle 
3. Loose or damaged motor plug wire 
4. Damaged motor

 

1. Repair and or reconnect 
2. Tighten or replace 
3. Secure or replace 
4. Repair or replace 

Reduced range

 

1. Low tyre pressure 
2. Low or faulty battery 
3. Driving with too many hills, 
headwind, braking and/or excessive 
load 
4. Batter discharged for long period 
of time without regular charges, aged 
or damaged.

 

1. Adjust tyre pressure 
2. Check connections or charge battery 
3. Assist more with pedals or adjust route 
4. Replace the battery 

The battery will not charge

 

1. Charger not connected properly 
2. Charger damaged 
3. Battery damaged 
4. Wiring damaged

 

1. Adjust the connections 
2. Replace 
3. Replace 
4. Repair or replace 

Wheel or motor makes strange 
noises

 

1. Damaged motor bearings 
2. Damaged wheel spokes or rim 
3. Damaged motor wiring

 

1. Replace 
2. Repair or replace 
3. Repair or replace motor. 

 
 

Summary of Contents for E-TRIKE XT

Page 1: ...WATTWHEELS LTD 1 E TRIKE XT MANUAL ...

Page 2: ...PAGE 8 BRAKES TYRES CHAIN PAGE 9 GEARS PAGE 10 BIKING RANGE PAGE 11 RIDER SEAT HEIGHT COMFORT PAGE 12 BATTERY CHARGING PAGE 13 14 USEFUL TIPS PAGE 15 PARKING STORAGE TRANSPORT PAGE 16 SAFETY CHECKS BASIC TROUBLESHOOTING PAGE 17 18 ERROR CODES PAGE 19 SERVICING PAGE 20 WARRANTY INFORMATION PAGE 21 23 ...

Page 3: ...sibility for any injury or damage resulting in improper use of any electric trike USING THIS MANUAL This manual contains details of the electric trike its equipment and information on its operation and maintenance Read it carefully and familiarize yourself with the E Trike XT before using it to ensure safe use and prevent accidents This manual contains many Warnings and Cautions concerning the saf...

Page 4: ... TRIKES HAVE A BRAKE CUTOUT FEATURE WHICH MEAN WHEN THE BRAKES ARE PRESSED THE MOTOR WILL NOT OPERATE ERROR 25 WILL COME UP ON THE DISPLAY IF THE BRAKES ARE PRESSED IN AND TRYING TO RIDE 2 PLEASE WATCH OUR INSTRUTIONAL VIDEO ON OUR WEBSITE TO FAMILRIZE YOURSELF WITH THE TRIKE BEFORE YOU RIDE NOTE THIS WILL BE AVAILABLE FROM JUNE 1ST 2020 3 WE SUGGEST RIDING THE TRIKE FIRSTLY WITHOUT ANY POWER TO G...

Page 5: ...EELS LTD 5 LCD DISPLAY FEATURES The image shows the various features and information displayed on the LCD display The display is controlled using the 4 button remote mounted on the left side of the handlebar ...

Page 6: ...It is recommended that users stop operating the trike on electric once the gauge starts flashing on the last bar and recharge the battery Remember you can still ride without using the electric motor or display PAS Pedal Assist Modes Pedal assist modes start from 1 and goes up to 5 PAS level 1 is the first pedal assist level and will give you some slight assistance Press the up and down arrows on t...

Page 7: ...t and keeps accumulating SPECIAL FUNCTIONS Hold down the set key for 3 seconds to get to the special menu Here there are four functions that can be changed SET 1 Trip 1 distance reset Press the key to reset SET 2 Wheel Size Please make sure the wheel size is on the correct level otherwise the trikes information it records may be incorrect 20 Wheel should be set at 1590 SET 3 Km h or Mph Here you c...

Page 8: ...Also the throttle is not designed to climb steep hills To get the maximum amount of power from the E Trike XT on steep gradients select the highest level of PAS use the lowest gear and assist the trike by pedalling When using the throttle from a standing start please ensure you start in a lower gear and low PAS Starting the trike in Level 5 PAS and the highest gear can put a lot of stress on the m...

Page 9: ... 5 35PSI CHAIN The E Trike XT has a mid drive motor which transfers immense torque through the chain when shifting In response KMC has developed e bike specific torsion resistant chains to manage these extreme drivetrain conditions the X e bike Series The direct force from the mid motor to the cassette causes an enormous strain load on the chain which means a stronger and more durable chain is cru...

Page 10: ...ily to allow the system to change gear DRIVING RANGE The range of your E Trike XT is the distance the trike will travel on a single full charge of battery pack The range values in this manual are estimates based on expected usage characteristics Some of the factors which effect range include changes in elevation speed payload and acceleration number of starts and stops and ambient air temperatures...

Page 11: ...d outlines various factors effecting range and their combined estimated effects on range This table is meant to help owners understand the factors that can increase or decrease range but Wattwheels makes no claims to the range that individual users might obtain Expected Range Operating Conditions 40 Km o Hilly Terrain o Heavy Payload o High Throttle use o High Speeds o High PAS 65 Km o Flat Terrai...

Page 12: ...and seat are properly adjusted before riding Do not raise the seat post beyond the MINIMUM INSERTION marking etched onto the seat post If your seat post extends from the frame beyond these markings the seat post or frame may break which could cause you to lose control and fall Prior to first use be sure to tighten the seat clamp properly A loose seat clamp or seat post binding bolt can cause damag...

Page 13: ... Turn the key to the unlock position and then slide the battery out of the battery holder Removing the battery from the trike when storing it for a long period of time is recommended In this case store it in a cool dry area away from water The charge left in the battery should be 50 75 for long storage times Cleaning the battery and battery housing should only be done while disconnected and powere...

Page 14: ...hen climbing hills and accelerating from a stop Keep throttle to a minimum o Avoid sudden starts and stops o Accelerate slowly o Keep within the recommended weight limit 130kg CHARGING Firstly insert plug of the charger into charging socket of the battery box Second Insert the charger into the socket of the home power supply It shows the power has already been put through when the indicator lamp o...

Page 15: ...ems quick release front and rear wheel nuts This is especially important if you are riding in demanding conditions Regularly check the brake pads The provided Tektro pads should be replaced if they have Been contaminated Have less than 8mm of material Cracks or deformation To replace the brake pads or perform other maintenance take it to a qualified bicycle mechanic at your local bike shop Properl...

Page 16: ...ch like a regular trike using in wet conditions mandates a more regular maintenance schedule to ensure your trike does not become rusty corroded and to ensure all systems are always working safely o Do not park store or transport your E Trike XT on a rack that is not designed for the size and weight of the trike o Wide tyres as used on E Trike XT Trikes cannot fit into all bike racks please select...

Page 17: ...earings o Ensure all bearings are lubricated run freely and display no excess movement grinding or rattling o Check headset wheel bearings pedal bearings and bottom bracket bearings contact your local store for assistance 6 Cranks and Pedals o Ensure pedals are securely tightened to the cranks o Ensure the cranks are securely tightened and are not bent 7 Gears Brakes o Check that the gear hub is a...

Page 18: ...pond 1 Loose wiring 2 Loose or damaged throttle 3 Loose or damaged motor plug wire 4 Damaged motor 1 Repair and or reconnect 2 Tighten or replace 3 Secure or replace 4 Repair or replace Reduced range 1 Low tyre pressure 2 Low or faulty battery 3 Driving with too many hills headwind braking and or excessive load 4 Batter discharged for long period of time without regular charges aged or damaged 1 A...

Page 19: ...or codes are listed below and can help detect what the issue is on the trike If your trike has an error code displayed at any time it is recommended that you cease operation and contact your local dealer or Wattwheels 0 Normal 2 Current error or MOS damaged 3 Motor stalling 4 Under voltage 5 Brake error Start detection 6 Hall error 7 Throttle error Start detection 9 Over voltage 8 A communication ...

Page 20: ... requires regular servicing Failure to do so may void any potential warranty claims Please retain your receipts for proof of service 2 3 MONTHS 12 MONTHS DATE DATE STORE MECHANIC STORE MECHANIC SIGNATURE SIGNATURE 6 MONTHS 24 MONTHS DATE DATE STORE MECHANIC STORE MECHANIC SIGNATURE SIGNATURE ...

Page 21: ...ve media such as photos and videos to help Wattwheels after sales staff establish the fault with the product Goods we sell are subject to a full comprehensive warranty The costs inconvenience caused by the loss of use of the product are not covered whilst the warranty procedure takes place The warranty for replacement components will be based on the date of delivery Under no circumstance will a re...

Page 22: ...ts accessories or electrical component s not originally intended for or compatible with the product as sold or any modification of the frame or any component s originally supplied tires brake pads chains lights motors battery packs displays or vehicle controllers that have been opened for any purpose whatsoever other than by Wattwheels All warranties are void if the product is used for any purpose...

Page 23: ... cancel an order for a full refund After the cancellation period no refunds will be awarded The Goods will be delivered with no returns Returns Our extensive quality control means that our products are thoroughly tested and ultra reliable by industry standards All products are warranted to work as described on arrival and for the warranty period If there is a warranty claim it will be assessed by ...

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