WATTWHEELS LTD
17
BASIC TROUBLESHOOTING
Symptoms
Possible Causes
Most Common Solutions
It does not work
1. Insufficient battery power
2. Faulty Connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connections
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
Incorrect distance, speed
readings and/or
reduced top speed
1. Insufficient battery power
2. Speed sensor is not centred or missing
1. Charge or replace battery
2. Check on the rear wheel that the spoke magnet matches up in the
front centre of the black sensor. May need to slide around.
When powered on the motor
does not respond
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
Reduced range
1. Low tyre pressure
2. Low or faulty battery
3. Driving with too many hills, headwind, braking and/or
excessive load
4. Batter discharged for long period of time without
regular charges, aged or damaged.
1. Adjust tyre pressure
2. Check connections or charge battery
3. Assist more with pedals or adjust route
4. Replace the battery
The battery will not charge
1. Charger not connected properly
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
Wheel or motor makes
strange noises
1. Damaged motor bearings , cogs or seals
2. Damaged wheel spokes or rim
3. Damaged motor wiring
1. Replace
2. Repair or replace
3. Repair or replace motor.
