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TROUBLESHOOTING

Lights do not turn ON with motion (LED does flash)

1.  Press and release the ON/OFF button to make sure that the correct 

lights come ON. 
 - 

If the lights do NOT turn ON

, check wire connections, especially 

the Load connection. 

 - 

If the lights turn ON

, verify that the correct On Mode is selected in 

DIP switch 8.

    Check to see if light level control is enabled: cover the sensor 

lens with your hand. If the lights come ON, adjust the light level 

setting. 

2.  If lights still do not turn ON, call 800.879.8585 for technical support.

Lights do not turn ON with motion (LED does not flash)

1.  Press and release the ON/OFF button to make sure that the correct 

lights come ON. If the lights turn ON, verify that PIR Sensitivity is on 

High (DIP switch 5 is OFF).

2.  Check the wire connections. 
  -  Verify the ground connection. 

-  Make sure line and load are not reversed. 

-  Confirm that connections are tightly secured. 

3.  If lights still do not turn ON, call 800.879.8585 for technical support.

Lights do not turn OFF

1.  There can be up to a 30 minute time delay after the last motion is 

detected. To verify proper operation, set DIP switch 1 to ON, then reset 

switches 1, 2, and 3 to OFF to start Test Mode. Move out of view of the 

sensor. The lights should turn OFF in approximately 5 seconds.

2.  Verify that the sensor is mounted at least six feet (2 meters) away from 

any heating/ventilating/air conditioning device that may cause false 

detection. Verify that there is no significant heat source (e.g., high 

wattage light bulb) mounted near the sensor.

3.  If the lights still do not turn OFF, call 800.879.8585 for technical support.

Sensing motion outside desired areas

1.  Select PIR Sensitivity      – Low (DIP switch 5 = ON) if necessary.

2.  Mask the PIR sensor’s lens to eliminate unwanted coverage area. 

Red LED is lit all the time and the sensor features don’t work.

1.  Check DIP switches 1,2,3. If they are all ON the unit is in Service Mode. 

Set the DIP switches to a valid Time Delay setting.

2.  If re-setting the Time Delay switches does not clear the LED call 

technical support.

Call 800.879.8585 for Technical Support

Summary of Contents for PW-103N

Page 1: ...ic or electronic ballast Horsepower Rating 1 6 HP 120VAC Time Delay Adjustment 5 to 30 minutes Walk Through Mode 3 minutes if no activity after 30 sec Test Mode 5 sec for 10 min with DIP switch setting PIR Adjustment High or Low DIP switch Light Level Adjustment 8fc to 180 fc Alerts Selectable Audible Visual US Patents 5640113 6617560 6888323 7122976 7436132 8067906 PW 103N v3 Passive Infrared Mul...

Page 2: ...ter 30 seconds following an occupancy detection PW 103N sensors contain a light level sensor If adequate daylight is present the sensor holds the load OFF until light levels drop even if the area is occupied Users can overrule this function by pressing the ON OFF button See Light Level Adjustment Time Delay The PW sensor holds the load ON until no motion is detected for the selected time delay Sel...

Page 3: ...ens the time delay to reduce the amount of time the load is ON after a brief moment of occupancy such as returning to an office to pick up a forgotten item then immediately exiting No Walk Through Walk Through mode disabled Alerts The PW can provide audible and or visible alerts as a warning before the load turns OFF Unit will beep at one minute at 30 seconds and at 10 seconds before turning OFF l...

Page 4: ...en the 30 seconds expires a beep sounds indicating that the color choice has been locked into place You now have another 30 seconds to set the brightness to either High or Low Every time the button is pushed the 30 seconds resets itself 3 Press and release the ON OFF button to change the brightness from high to low or from low to high When you reach the brightness you like stop pressing the button...

Page 5: ...gree field of view The red LED on the sensor flashes when the PIR detects motion Masking the lens Opaque adhesive tape is supplied so that sections of the PIR sensor s view can be masked This allows you to eliminate coverage in unwanted areas Since masking removes bands of coverage remember to take this into account when troubleshooting coverage problems PIR Coverage 7 5 2 2m 15 4 5m 20 6 1m 35 10...

Page 6: ... during installation 5 Test and adjust the sensor if necessary 6 Attach the cover plate INSTALLATION WARNING TURN THE POWER OFF AT THE CIRCUIT BREAKER BEFORE INSTALLING THE SENSOR OR WORKING ON THE LOAD 12 14 AWG Cu Wire Only Strip Gage 1 2 12 7mm Visit our website for FAQs www wattstopper com Ground Junction Box Junction Box Black Line Red Load 1 White Neutral Yellow Traveler PW 103N PW 103N 120 ...

Page 7: ...abled Walk Through 9 1 2 3 4 5 6 7 8 Time Delay Walk Through ON On Mode Nightlight Audible Alerts PIR Sensitivity Visible Alerts Test 10 minutes 15 minutes 20 minutes 25 minutes 30 minutes Service 5 minutes 1 2 3 Time Delay Service bypasses occupancy light level functions Control the load manually using ON OFF button 6 Disabled Enabled Visible Alert 9 Disabled Enabled Nightlight Call 800 879 8585 ...

Page 8: ...e artificial lights remain OFF perform the following steps 1 Make sure the room is lit appropriately 2 Put the sensor into TEST mode using the Time Delay DIP switches 3 Press and hold the ON OFF button for 3 seconds until you hear a beep 4 Step away from the sensor After 25 seconds a beep sounds indicating that the threshold level is set This threshold is retained even if power is lost until it is...

Page 9: ... 879 8585 for technical support Lights do not turn OFF 1 There can be up to a 30 minute time delay after the last motion is detected To verify proper operation set DIP switch 1 to ON then reset switches 1 2 and 3 to OFF to start Test Mode Move out of view of the sensor The lights should turn OFF in approximately 5 seconds 2 Verify that the sensor is mounted at least six feet 2 meters away from any...

Page 10: ...espect to loss of property revenue or profit or cost of removal installation or reinstallation 2800 De La Cruz Boulevard Santa Clara CA 95050 Technical Support 800 879 8585 www wattstopper com 10187r4 9 2013 Please Recycle COVER PLATES WattStopper PW series wall switches fit behind industry standard decorator style switch cover plates Cover plates are not included Units come in the following color...

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