wattstopper DW-103 Installation Instructions Manual Download Page 10

TROUBLESHOOTING

Lights do not turn ON with motion (LED does flash)

1.  Press and release each button to make sure that the correct lights 

come ON for each relay. 

If the lights do NOT turn ON

, check wire 

connections, especially the Load connection. 

If the lights turn ON

, verify 

that the correct On Mode is selected in DIP switches 8 and 9.

2.  Check to see if light level control is enabled: cover the sensor lens with 

your hand. If the lights come ON, adjust the light level setting. 

3.  If lights still do not turn ON, call 800.879.8585 for technical support.

Lights do not turn ON with motion (LED does not flash)

1.  Press and release each button to make sure that the correct lights 

come ON for each relay. If the lights turn ON, verify that PIR and 

Ultrasonic sensitivity are set to High

2.  Check the wire connections. 
  -  Verify the ground connection. 

-  Make sure line and load are not reversed. 

-  Confirm that connections are tightly secured. 

3.  If lights still do not turn ON, call 800.879.8585 for technical support.

Lights do not turn OFF

1.  There can be up to a 30 minute time delay after the last motion is 

detected. To verify proper operation, set DIP switch 1 to ON, then reset 

switches 1 and 2 to OFF to start Test Mode. Move out of view of the 

sensor. The lights should turn OFF in approximately 5 seconds.

2.  Verify that the sensor is mounted at least six feet (2 meters) away from 

any heating/ventilating/air conditioning device that may cause false 

detection. Verify that there is no significant heat source (e.g., high 

wattage light bulb) mounted near the sensor.

3.  Verify that the trimpot is not pointing at “override” (red LED ON). If 

so, rotate the trimpot to it’s middle setting (pointing up). The override 

setting allows users to operate the sensor as a service switch in the 

unlikely event of a failure. 

4.  If the lights still do not turn OFF, call 800.879.8585 for technical support.

Sensing motion outside desired areas

1.  Select PIR Sensitivity      – Low (DIP switch 4 = ON) if necessary.

2.  Mask the PIR sensor’s lens to eliminate unwanted coverage area.

3.  Adjust the Ultrasonic Sensitivity. Rotate the trimpot counterclockwise to 

reduce sensitivity. 

Red LED is lit all the time and the sensor features don’t work.

1.  Check the Ultrasonic trimpot. If it is set at fully clockwise (MIN) the unit 

is in Service Mode. Set the trimpot to a mid-range position.

2.  If re-setting the trimpot does not clear the LED call technical support.

Summary of Contents for DW-103

Page 1: ...120VAC Time Delay Adjustment 5 to 30 minutes Walk Through Mode 3 minutes if no activity after 30 sec Test Mode 5 sec for 10 min with DIP switch setting PIR Adjustment High or Low DIP switch Ultrasonic Adjustment Minimum to Maximum trimpot Off Frequency 40kHz Light Level Adjustment 8fc to 180 fc Alerts Selectable Audible Visual US Patents 5640113 6617560 7436132 8067906 DW 203 dual relay DW 103 sin...

Page 2: ...d one ON OFF button The DW 203 contains two relays and two ON OFF buttons to allow control of one or two loads independently Pressing a button toggles the state of the corresponding relay DW sensors contain a light level sensor If adequate daylight is present the sensor holds the load OFF until light levels drop even if the area is occupied In the DW 203 light level only affects the load on Relay ...

Page 3: ...alk Through DIP 3 OFF Walk Through mode disabled Trigger Mode The DW sensor has 4 occupancy trigger options set with DIP switches 5 and 6 Determine the appropriate option using the Trigger matrix In the Trigger Mode DIP switch setting table in order to deem the area occupied Both requires motion detection by the PIR and the Ultrasonic Either requires motion detection by only one technology PIR req...

Page 4: ... 1 DIP 9 ON for Relay 2 Auto ON DIP 8 OFF for Relay 1 DIP 9 OFF for Relay 2 With an ON Mode DIP switch in the OFF position the load turns ON and OFF automatically based on occupancy If the load is turned OFF manually Presentation Mode operation applies This prevents the load from turning ON automatically after it was deliberately turned OFF Pressing the button to turn lights ON returns the sensor ...

Page 5: ...wo ultrasonic transceivers operating at 40kHz Detection sensitivity can be adjusted using the trimpot under the ON OFF buttons Service Mode The Service Mode allows the DW to operate as a toggle switch Service Mode turns off all the sensor features and only allows load control through the button s While in Service mode the time delay detection and light level settings are ignored and Ultrasonic tra...

Page 6: ... and tighten 4 Turn the circuit breaker ON Wait one minute then push the Auto ON OFF switch for each load and the lights will turn ON There is a delay due to initial power up of the sensor that only occurs during installation 5 Test and adjust the sensor if necessary 6 Attach the cover plate INSTALLATION WARNING TURN THE POWER OFF AT THE CIRCUIT BREAKER BEFORE INSTALLING THE SENSOR OR WORKING ON T...

Page 7: ...nch circuit Ground Ground Junction Box Junction Box Black Line 1 Red Load 1 Brown Load 2 White Neutral Yellow Traveler White Neutral Black Line 1 Load 1 1 Load 2 2 Black Red Brown Blue White Yellow DW 203 Main DW 203 Remote Black Line 2 Blue Line 2 Ground Junction Box Junction Box Black Line Red Load 1 Brown Load 2 Blue Line White Neutral Yellow Traveler Load 1 Load 2 1 2 White Neutral Black Line ...

Page 8: ...n B PIR PIR PIR Test 5 minutes 1 2 Time Delay 15 minutes 30 minutes 3 Disabled Enabled Walk Through Trigger Mode DW 203 only ON OFF Relay 1 Relay 2 9 Auto On Manual On Relay 2 On Mode On Mode 1 2 Factory Settings All models DW 100 series DW 200 series 1 2 DELAY PIR 50 WALK TRIGGER ALERTS RLY 1 MAN RLY 2 MAN ON OFF Buttons Button Hinges Tabs DIP Switches PIR Lens Detection LEDs Red PIR Green Ultras...

Page 9: ...ut the aid of artificial light In order to set this as the threshold level of brightness so that the artificial lights remain OFF perform the following steps 1 Make sure the room is lit appropriately 2 Put the sensor into TEST mode You have 5 minutes to complete the procedure 3 Press and hold the ON OFF button Relay 1 button on the DW 203 for 3 seconds until you hear a beep 4 Step away from the se...

Page 10: ...ted To verify proper operation set DIP switch 1 to ON then reset switches 1 and 2 to OFF to start Test Mode Move out of view of the sensor The lights should turn OFF in approximately 5 seconds 2 Verify that the sensor is mounted at least six feet 2 meters away from any heating ventilating air conditioning device that may cause false detection Verify that there is no significant heat source e g hig...

Page 11: ...ind industry standard decorator style switch cover plates Cover plates are not included Units come in the following colors which are indicated by the final suffix of the catalog number shown here in parentheses White W Light Almond LA Ivory I Grey G Black B ...

Page 12: ...ee of defects in materials and workmanship for a period of five years There are no obligations or liabilities on the part of WattStopper for consequential damages arising out of or in connection with the use or performance of this product or other indirect damages with respect to loss of property revenue or profit or cost of removal installation or reinstallation 10183r4 9 2013 ...

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