![wattstopper DW-103 Installation Instructions Manual Download Page 10](http://html.mh-extra.com/html/wattstopper/dw-103/dw-103_installation-instructions-manual_877439010.webp)
TROUBLESHOOTING
Lights do not turn ON with motion (LED does flash)
1. Press and release each button to make sure that the correct lights
come ON for each relay.
If the lights do NOT turn ON
, check wire
connections, especially the Load connection.
If the lights turn ON
, verify
that the correct On Mode is selected in DIP switches 8 and 9.
2. Check to see if light level control is enabled: cover the sensor lens with
your hand. If the lights come ON, adjust the light level setting.
3. If lights still do not turn ON, call 800.879.8585 for technical support.
Lights do not turn ON with motion (LED does not flash)
1. Press and release each button to make sure that the correct lights
come ON for each relay. If the lights turn ON, verify that PIR and
Ultrasonic sensitivity are set to High
2. Check the wire connections.
- Verify the ground connection.
- Make sure line and load are not reversed.
- Confirm that connections are tightly secured.
3. If lights still do not turn ON, call 800.879.8585 for technical support.
Lights do not turn OFF
1. There can be up to a 30 minute time delay after the last motion is
detected. To verify proper operation, set DIP switch 1 to ON, then reset
switches 1 and 2 to OFF to start Test Mode. Move out of view of the
sensor. The lights should turn OFF in approximately 5 seconds.
2. Verify that the sensor is mounted at least six feet (2 meters) away from
any heating/ventilating/air conditioning device that may cause false
detection. Verify that there is no significant heat source (e.g., high
wattage light bulb) mounted near the sensor.
3. Verify that the trimpot is not pointing at “override” (red LED ON). If
so, rotate the trimpot to it’s middle setting (pointing up). The override
setting allows users to operate the sensor as a service switch in the
unlikely event of a failure.
4. If the lights still do not turn OFF, call 800.879.8585 for technical support.
Sensing motion outside desired areas
1. Select PIR Sensitivity – Low (DIP switch 4 = ON) if necessary.
2. Mask the PIR sensor’s lens to eliminate unwanted coverage area.
3. Adjust the Ultrasonic Sensitivity. Rotate the trimpot counterclockwise to
reduce sensitivity.
Red LED is lit all the time and the sensor features don’t work.
1. Check the Ultrasonic trimpot. If it is set at fully clockwise (MIN) the unit
is in Service Mode. Set the trimpot to a mid-range position.
2. If re-setting the trimpot does not clear the LED call technical support.