4
UserGuide-SentryPlusAlert 2007
© 2020 Watts
LEDs (continued)
Flood
The FLOOD LED only turns on when excessive relief valve discharge from your backflow
assembly is detected .
COLOR
STATE
DEFINITION
SOLUTION
Orange
Water is discharging from the relief
valve of your backflow assembly, and
it is more than a slight drip.
Note:
This will only turn on if water
discharge is detected.
If your device is registered, you will
receive a “flood notification” via text,
email and/or a phone call.
Off
There is no discharge occurring.
N/A
Startup
The Startup LED only operates when the device is starting up .
COLOR
STATE
DEFINITION
SOLUTION
White blink - slow
(+30 sec)
There is likely an issue with the
device’s firmware.
Replace the device. Contact Syncta’s
Customer Support team at 888-725-4285.
Green blink
(+10 min)
No cellular connection is available in
this location.
See Poor or No Cellular Reception
on pages 7-8.
Off
The device is operating normally.
N/A
Cellular
The CELLULAR LED indicates whether or not a cellular connection is present .
COLOR
STATE
DEFINITION
SOLUTION
Blue
A cellular connection is present.
N/A
Blue blink
The cellular connection is poor.
See Poor or No Cellular Reception on
pages 7-8.
Off
There is no cellular connection.
See Poor or No Cellular Reception on
pages 7-8.
IoT
The IoT LED indicates whether or not there is a connection to the Cloud .
COLOR
STATE
DEFINITION
SOLUTION
Blue
There is a connection to
the cellular service provider’s cloud.
N/A
Off
There is
not
a connection to
the cellular service provider’s cloud.
See No Connection to the Cloud on
page 12.
