26
Model 9000/9100/9500
44
Troubleshooting
PROBLEM
CAUSE
CORRECTION
1. Softener fails to regenerate.
A. Electrical service to unit has been
interrupted.
B. Timer is defective.
A. Assure permanent electrical
service (check fuse, plug, pull
chain or switch).
B. Replace timer.
2. Hard water.
A. Bypass valve is open.
B. No salt in brine tank.
C. Injector screen plugged.
D. Insufficient water flowing into brine
tank.
E. Hot water tank hardness.
F. Leak at distributor tube.
G. Internal valve leak.
A. Close bypass valve.
B. Add Salt to brine tank and maintain
salt level above water level.
C. Clean injector screen.
D. Check brine tank fill time and clean
brine line flow control if plugged.
E. Repeated flushing of the hot water
tank is required.
F. Make sure distributor tube is not
cracked. Check O-Ring and tube
pilot.
D. Replace seals and spacers and/or
piston.
3. Unit used too much salt.
A. Improper salt setting.
B. Excessive water in brine tank.
A. Check salt usage and salt setting.
B. See Problem No. 7.
4. Loss of water pressure.
A. Iron buildup in line to water
conditioner.
B. Iron buildup in water conditioner.
C. Inlet of control plugged due to
foreign material broken loose from
pipe by recent work done on
plumbing system.
A. Clean line to water conditioner.
B. Clean control and add mineral
cleaner to mineral bed. Increase
frequency of regeneration and/or
backwash time.
C. Remove pistons and clean control.
5. Loss of mineral through drain line.
A. Air in water system.
B. Drain line flow control too large.
A. Assure that well system has
proper air eliminator control.
Check for dry well condition.
B. Check to ensure drain line flow
control is sized properly for your
mineral tank.
6. Iron in conditioned water.
A. Fouled mineral bed.
A. Check backwash, brine draw and
brine tank fill. Increase frequency
of regeneration.
7. Excessive water in brine tank.
A. Plugged drain line flow control.
B. Plugged injector system.
C. Timer not cycling.
D. Foreign material in brine valve.
E. Foreign material in brine line flow
control.
F. Power loss during brine fill.
A. Check flow control.
B. Clean injector and screen.
C. Replace timer.
D. Replace brine valve seat and clean
valve.
E. Clean brine line flow control.
F. Check power source.
Summary of Contents for PWSYS-WH-SOFT-TA series
Page 13: ...13 Model 9000 9100 9500 24 9000 9100 9500 Power Head Figure 22 9100 Electro Power Head...
Page 15: ...15 Model 9000 9100 9500 9100 Control Valve Assembly Figure 24 9100 Control Valve Assembly...
Page 18: ...18 Figure 31 9000 9100 9500 Meter Assemblies 9100 Meter Assembly...
Page 24: ...24 Model 9000 9100 9500 42 Slow Rinse Rapid Rinse Figure 42 Slow Rinse Figure 43 Rapid Rinse...
Page 29: ...29 Model 9000 9100 9500 50 9100 Control Dimensions Figure 50...
