![background image](http://html1.mh-extra.com/html/watts/lync-element-q/lync-element-q_installation-and-operation-manual_3835369144.webp)
Element
Operation and Maintenance
L-OMM-0003_A
• 10/8/2021 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page
144
of
157
APPENDIX
Appendix A. Status, Fault Messages
The Element provides alerts to users via email, SMS, and push notifications through the myLync
app. These messages can be configured by the user in myLync to appear through the different
means of communication.
Log into the myLync web app. Click on the top right into your profile. Scroll down to find the
Notifications section. Set your preferences accordingly.
The Element will provide notification of system alerts and errors. Many alerts are generated
from the Edge SC itself based on incoming data. The following is a list of errors and codes that
are generated directly from the different subsystems.
Lync Q Water Heater Error Codes:
Error #
Description
1
Technical service required on heater. Error #1
5
High exhaust temperature from heater
6
Technical service required on heater. Error #6
7
Low water level detected at heater
8
Interlock not proving, technical service required on heater or interlocked devices
9
Air flow proving switch not closing
10
Low gas pressure detected
11
Tank Top Sensor error. Technical service required on heater
13
Vent Sensor error
14
High Limit Sensor error. Technical service required on heater
15
Ignition Failure error. Technical service required on heater
16
Flame Loss error. Technical service required on heater
17
Vent Temperature High Limit.
19
False Flame error. Technical service required on heater
21
Heater fault. Perform power cycle of unit
24
Low voltage at heater
25
Detected blower speed too low at heater
26
High gas pressure detected at heater