13
Troubleshooting
Symptom
Possible Cause
Remedy
WattBox is not
receiving power
(No LEDs are
illuminated).
WattBox is not turned on.
If the WattBox power button does not show blue,
press it.
No power is being supplied.
Make sure the AC power plug is plugged into a
properly grounded 220-240V (nominal) wall outlet.
Some outlets are controlled by a wall switch. Try
flipping the switches in the room, especially those
near the wall outlet. Also check the location’s circuit
breakers.
Too many devices are connected,
causing an overload, tripping the
WattBox’s internal circuit breaker.
Press the circuit breaker reset button. Allow 10
minutes before attempting to reset; otherwise, the
reset will fail.
If the circuit breaker continues to trip, move one or
more components to another WattBox.
A single outlet
is off.
A schedule has turned the outlet
off.
If the outlet is scheduled to turn off, but should be
on, delete the schedule.
