WattBox WB-600CH-SVCE-12, Owner'S Manual, Page: 9 / 12

Pg. 9
WATTBOX™ 600 Chassis Series Owners Manual
© 2013 Wattbox
™
Warranty
SnapAV Surge Protector Lifetime Product Warranty
SnapAV warrants to the purchaser of any standard SnapAV surge protector that the surge protector shall be free
of defects in design, material, or workmanship, and SnapAV will repair or replace any defective unit. For product
replacement, see “NOTIFICATION” below.
SnapAV Surge Protector Connected Equipment Protection Policy
Valid only in the United States and Canada. It is the policy of SnapAV that it will, in its sole discretion, replace, pay to
replace at fair market value, or pay to repair, up to the dollar amount specified below, equipment that is damaged by an AC
power, cable, telephone, or lightning surge while connected to a properly installed SnapAV surge protector. SnapAV must
determine that the surge protector shows signs of surge damage or is operating outside of design specifications, relative
to its surge protection capability, and under all of the circumstances failed to protect your connected equipment.
WARRANTY LIMITATION FOR INTERNET PURCHASERS:
SnapAV products purchased outside of the SnapAV internet website do not carry a valid Connected Equipment Protection
Policy unless purchased from an Authorized SnapAV Dealer.
CAUTION: Audio/Video, computer and/or telephone system installations can be very complex systems, which consist
of many interconnected components. Due to the nature of electricity and surges, a single protector may not be able
to completely protect complex installations. In those cases, a systemic approach using multiple protectors must be
employed. Systemic protection requires professional design. AC power, satellite cables, CATV cables, or telephone/
network lines entering the system that do not pass through this surge protector will render the SnapAV connected
equipment protection policy null and void. For additional information on how to protect your system, please contact
SnapAV before connecting your equipment to the surge protector.
1. PROOF OF PURCHASE REQUIRED:
SnapAV’s connected equipment policy extends to the original purchaser of the SnapAV product only and is non-
transferable.
Original purchase receipts must accompany any product return or claim for connected equipment damage.
2. PROPER INSTALLATION:
SnapAV AC protectors must be directly plugged into a properly grounded 3-wire AC outlet. Extension cords, non-grounded
two prong adapters, or other non-SnapAV surge products must not be used. Building wiring and other connections to
protected equipment must conform to applicable codes (NEC or CEC). No other ground wires or ground connections may
be used. All wires (ie.g., AC power lines, telephone lines, signal/data lines, coaxial cable, etc.) leading into the protected
equipment must first pass through a single SnapAV protector designed for the particular application. The protector and
the equipment to be protected must be indoors in a dry location, and in the same building. SnapAV installation instructions
and diagrams must be followed.
3. NOTIFICATION:
You must notify SnapAV within fourteen days of any event precipitating a request for product replacement or payment
for connected equipment damage. A return authorization (RA) number must first be obtained from the SnapAV Customer
Service Department at www.snapav.com/support before returning the protector to SnapAV. At this time, you must notify
SnapAV if you believe you have a claim for damaged connected equipment.
Lifetime Replacement Policy
Valid only in the United States and Canada. If your SnapAV surge protector becomes damaged while protecting your
connected equipment, you may request an equivalent replacement to the latest technology of that product category. Keep
a copy of the original invoice to verify the product belongs to the original purchaser.
Warning Notice
THIS POLICY IS SUBJECT TO THE CONDITIONS BELOW: