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WB-400-IPCE-8 Installation and Users Manual

TROUBLESHOOTING

Contacting Technical Support - Phone: (866) 838-5052 - Email: [email protected]  

Symptom

Possible Cause

Remedy

Wattbox

 is not receiving power.

Wattbox

 is not turned On.

• 

Turn Wattbox

 switch on.

Make sure AC power plug is plugged 

into a properly grounded 120 volts 
(nominal) wall outlet.

• 

In some households, a wall switch 
may need to be turned on to make 

the wall outlet active. Try turning on 

the light switches located near the 

wall outlet.

Too many devices are connected, causing 
an overload, tripping the Thermal Circuit 

Breaker.

• 

Press Wattbox™ resettable circuit

breaker button in to reset. Please
allow 10 minutes before attempting
to reset. If reset too soon, the

breaker will prematurely sense power
overload and not allow Wattbox™

to operate.

• 

If the circuit breaker continues to trip, 
try moving one or more components 
to another Wattbox

. Too much 

current may be drawing through one 
Wattbox

.

Component is not receiving power.

Component is plugged into a controlled outlet 

and the outlet is off.

• 

Log into WattBox interface to turn the 
outlet On

Component is plugged into a controlled 
outlet, but power on the component is not 

On. In some instances, a component plugged 

into a switched outlet won’t receive power 
when Wattbox

 is turned On unless the 

component power is also switched On.

• 

Turn the component power On.

Speakers emit a humming or buzzing noise.

Wattbox

 is sharing AC power with 

equipment that is not properly grounded.

• 

Connect Wattbox

 to a dedicated 

outlet.

• 

Try unplugging different components 
from Wattbox

 one at a time to see if 

the noise stops.

Summary of Contents for WB-400-IPCE-8

Page 1: ...tus Changes WELCOME TO WATTBOX WattBox power products are designed specifically to provide customers with advanced protection for their valuable electronics and Custom Integrators with maximum flexibi...

Page 2: ...Adapters on Pg 5 11 Outlets 1 4 Always On 12 Outlets 5 8 Controlled via IP Interface 13 Power Indicators for Outlets 1 8 Illuminates when power is ON x8 1 for each outlet 14 Detachable power cord outl...

Page 3: ...power cycle for outlets that are ON when communication with the assigned Website IP Address is lost Note that outlets that are OFF will not power cycle When Not Illuminated Auto Reboot is Disabled no...

Page 4: ...a particular installation Attach the brackets to the Wattbox in the position desired Install the Wattbox using supplied hardware Small Bracket Mounting 0 0 Screw Position 90 0 Screw Position 0 0 Scre...

Page 5: ...ion does not allow for this use a wall molly or anchor with the appropriate weight rating for the Wattbox 3 Level the template and mark the wall with the screw locations 4 Secure the Wattbox to the wa...

Page 6: ...attbox can be found on the included CD Rom and the SnapAV website www snapav com Note WattBox must be connected to the network and the router on before applying power to the WattBox Router Internet Su...

Page 7: ...d power lines or any other power circuit Do not touch any power line or power circuit Doing so may cause severe physical injury or possibly death WARNING Liquid Avoiding Electrical Shocks Do not opera...

Page 8: ...set too soon the breaker will prematurely sense power overload and not allow Wattbox to operate If the circuit breaker continues to trip try moving one or more components to another Wattbox Too much c...

Page 9: ...rcuitry Yes Thermal Fuse Yes Outlets Type NEMA 5 15 Number of Outlets 8 IP Controlled 4 EMI RFI Noise Filtration All Outlets 53 dB 1kHz to 1MHz Cable Satellite Circuit Connections Gold Plated F Connec...

Page 10: ...ions relative to its surge protection capability and under all of the circumstances failed to protect your connected equipment THIS POLICY IS SUBJECT TO THE CONDITIONS BELOW 1 PROOF OF PURCHASE REQUIR...

Page 11: ...ne maintenance loss of use of the product costs or expenses arising out of reprogramming or loss of programming and or data shipping charges or fees service calls loss or damage occasioned by fire the...

Page 12: ...121101 0910 2012 Wattbox...

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