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Information for returning pumps
Before returning products, they must be thoroughly cleaned/decontaminated. The
declaration confirming this should be completed and returned to us in advance of the item
being shipped.
You are required to complete and return a decontamination declaration stating all fluids
that have been in contact with the equipment being returned to us.
On receipt of the declaration, we will issue a Returns Authorisation Number. We reserve the
right to quarantine or refuse any equipment that is not displaying a Returns Authorisation
Number.
Please complete a separate decontamination declaration for each product and use the
correct form that denotes the location you wish to return the equipment to.
A copy of the appropriate decontamination declaration can be downloaded from the
Watson-Marlow website at www.wmftg.com/decon
If you have any queries then please contact your local Watson-Marlow representative for
further assistance at www.wmftg.com/contact.
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