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FIREROD® Product Guide
Replacement Parts
When ordering replacement parts from your Watlow representative, please reference the part number(s) indicated on
the Watlow product(s).
If your Watlow representative is not known, please visit our website http://www.watlow.com and use the interactive
“Sales and Distributor Locater” tool to identify and contact your local Watlow distributor for ordering replacement
parts.
Disposal and Recycling
This product is classified under the RoHS and W.E.E.E. directives as electronic components with respect to disposal,
and as such, must be recycled as per the requirements of the national regulations of the end user.
Terms and Conditions and Product Returns
Unless otherwise expressly agreed to in writing by Watlow, Watlow’s standard terms and conditions shall apply
to your purchase and use of the product in all respects. Such terms and conditions include, but are not limited to,
applicable warranty obligations and payment terms. The terms and conditions may be found attached to any order
acceptance or bid prepared by Watlow. For a copy of such terms and conditions, please contact Watlow’s customer
service department or visit our website http://www.watlow.com.
In the event that you desire to make a warranty claim against any product because it does not comply with the
warranty provisions provided under the applicable terms and conditions, please contact Watlow customer service
to obtain a Return Material Authorization (RMA) number before returning any item for repair or replacement. The
following information is needed to process a returned product:
• Customer name
• Customer account number
• Contact name
• Phone number
• Part number
• Email address
• Quantity
• P.O. number
• Reason for return
• Application information
• MSDS sheet of material(s) that came in contact with product, if used
Prior approval and an RMA number are required when returning any unused product for credit. Make sure the RMA
number is on the outside of the carton, and on all paperwork. Return all material on a freight prepaid basis.
Watlow
®
and FIREROD
®
are registered trademarks of Watlow Electric Manufacturing Company.
UL
®
is a registered trademark of Underwriter’s Laboratories, Inc.
