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1. Use and Application

Your Protank is a premium quality, indoor, mains pressure domestic hot water cylinder built tough to provide many 
years of trouble free, high pressure hot water.
Protank installation, servicing and repairs should all be carried out only by a qualified tradesperson. Improper 
installation, adjustment, alteration, service or maintenance is illegal, will void any warranty and can cause property 
damage, personal injury or loss of life..

Features;
•  Manufactured from premium grade 2304 Duplex stainless steel with a 20 year limited warranty (refer warranty 

terms and conditions for details).

•  120L, 180L, 250L, 300L, 350L and 400L options
•  Available with or without the Caleffi ‘direct mount mono-block’ combo set which can save up to 50% in 

installation time.

•  Top entry and exit ports for easy reach and narrow installation spaces.
•  A concealed 2304 Duplex stainless steel dip tube takes the cold to the bottom of the tank.
•  TPR and cold water expansion valve vertically aligned for easy waste connection.
•  The direct mount mono-block manifold features a return port for easy recirculating ring main configuration.
•  20mm or 25mm high flow ports according to tank size.
•  Dual elements on models 250L and over.
•  Two direct solar ports and three thermostat probe pockets on models 250L and over.
•  Textured white powder coated external finish

2. Essential Installation Requirements

Drip Trays

A hot cylinder is a vessel containing water which has the potential to unexpectedly leak water. To minimise damage 
to other areas of your home, ensure that your cylinder has been installed with a drip tray – consequential damage 
resulting from the absence of a drip tray will not be accepted under any circumstances.

Installation Standards

•  Cylinders shall be installed in accordance with:
•  Manufacturer’s installation instructions contained within this document.
•  Current AS/NZS 3000, AS/NZS 3500, and G12/AS1
•  Local regulations and municipal building codes

3. Safety Devices

Your Protank hot water cylinder is fitted with the following safety equipment which should remain in perfect 
working order;

Temperature & Pressure and Relief (TPR) Valve

Ensures the water remains at a safe pressure and temperature.

Automatic Thermostat

Maintains the set water temperature inside the cylinder.

Heating Element Over-Temperature Cut-out.

In the case of a standard cylinder (not installed in a solar application), the operation of the thermal cut-out can 
indicate a dangerous situation. Do not reset the thermal cut-out until the water heater has been serviced by a 
suitably qualified tradesperson

Cylinder Thermostat Setting

To meet the New Zealand G12 Building Code requirement to disinfect water for legionella bacteria, the cylinder 
thermostat has been set to 62 °C.

Summary of Contents for Protank Series

Page 1: ...1 waterware co nz HOT WATER CYLINDERS Owners Manual 120L 180L 250L 350L and 400L 2019v1...

Page 2: ...Essential Installation Requirements 4 3 Safety Devices 4 4 User Safety 5 5 Pipe Work 5 6 Maintenance and Servicing 5 7 Trouble Shooting 6 8 Water Quality 7 9 Single Domestic Residence Limited Warranty...

Page 3: ...3 CALEFFI MONO BLOCK VALVE SET COLD WATER EXPANSION VALVE ELEMENT THERMOSTAT COVER TEMPERATURE PRESSURE RELIEF VALVE...

Page 4: ...on models 250L and over Textured white powder coated external finish 2 Essential Installation Requirements Drip Trays A hot cylinder is a vessel containing water which has the potential to unexpected...

Page 5: ...erate and vent water from the temperature pressure relief valve Every 5 Years Thereafter Inspect all connections and the heating element if installed in hard water areas TPR Valve This valve is the hi...

Page 6: ...outlet is turned off and check your water meter to ensure it is not still flowing 8 Water Quality Some NZ water supplies are particularly aggressive and can cause premature damage and reduced life exp...

Page 7: ...costs to replace or repair the cylinder if it fails due to manufacturing defect Followed by 5 YEARS FREE PARTS ONLY costs excluding labour to replace or repair the cylinder if it fails due to manufac...

Page 8: ...replacements will carry a new warranty 7 Waterware reserve the right to have the installed product returned to the factory for inspection if required 8 Where the cylinder is installed outside the met...

Page 9: ...nd Proof of Purchase Your Protank serial number see data label Installation by company name and address Installers name Phone Mobile Signed Date Retailer company name and address Phone Date of purchas...

Page 10: ...waterware co nz info waterware co nz 64 9 273 9191...

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