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5.

6.

7.

7.

9.

Y

X

W

AA

BB

Z

CC

DD

SIDE VIEW

OFF

LOW

HIGH

10.

MY TANK WILL NOT HEAT WATER

The model 5000 Hot Tank will take between 10 and 20 minutes to heat water to the setting specified on the temperature control dial. If after 
that time your tank is not heating water, make sure that it is plugged into a 110v electrical outlet. Keep in mind that sometimes the outlets 
under your sink are set up to be switched on with the garbage disposal. A good way to test the functionality of your outlet is to plug something 
else, like a lamp, into that outlet. If you have confirmed that your outlet is functioning properly and your tank still does not heat water after 20 
minutes, please call Technical Support at 888-304-0660.

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WATERSTONE MODEL 5000 BASIC TROUBLESHOOTING TIPS

Connect 1/4” quick connect fitting (W) 
to hot tank inlet (X). Connect 1/4” red 
tube (Y) to connect fitting. Push until 
secure.

Turn water suppy back on.

Turn on hot water until water 
flows freely from faucet. This 
means the Hot Tank is full.

Plug in Hot Tank and turn temperature control dial to 
desired setting.

Connect 1/4” blue tube (BB) to PRV 
valve (CC). Connect 1/4” supply tube 
(not provided) from PRV valve to water 
supply (DD).

Connect 5/16” clear tube (Z) to connect 
fitting (AA). Push until secure.

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