Waters Micromass ZQ 2000, Operator'S Manual, Page: 101 / 133

Component Hardware Troubleshooting 101
6
6.2 Component Hardware Troubleshooting
Table 6-1 contains suggestions for resolving hardware problems.
Table 6-1 Hardware Troubleshooting
Symptom Possible Cause Corrective Action
No ion peaks on the Tune
window (No Ion Beam) Operating parameters
(Capillary/Corona, Cone,
Extractor, RF Lens, Ion
Energy, Gas Nitrogen, and
Heaters) on the Tune
window are improperly set. Optimize parameters. See
Section 3.2.1 , Section 3.3.2 ,
and Section 3.3.3 .
Cables are not properly
connected. Ensure all cables are
correctly attached to the
source and probe.
Instrument is not in the
operational mode. Click Press for Operate
(Tune window) to put the
instrument in operational
mode. The button’s associ-
ated icon turns from red to
green, and the Operate LED
on the instrument’s front
panel reads “On.”
Communication failure. Reinitialize. (Select Options
> Reinitialize from the Tune
window.)
No sample is present. Make sure sample is loaded
in the autosampler or
syringe.
Isolation valve is closed. Open the isolation valve.
The source components are
dirty. Clean the source compo-
nents. See
Section 5.2.5 .