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ProSwitch Lite User’s Manual
Page 6
6.0
Status of LEDs
LED
STATUS
CONDITION
Power
ON - GREEN
Switch is receiving power.
ON - GREEN
Port has established a valid link.
Link / Act
FLASHING
Data transmission status of connected
port
ON – GREEN
100Mbps of connected port
100
OFF
10Mbps of connected port
ON – GREEN
Full duplex of connected port
OFF
Half duplex status of connected port
FDX/Col
FLASHING
Collision status of connected port
7.0 Troubleshooting
All Waters’ switching products are designed to provide reliability and consistently high performance in all network
environments. The installation of Waters’ ProSwitch Lite switch is a straightforward procedure (See Sections 3-5).
Should problems develop during installation or operation, this section is intended to help locate, identify and correct
these types of problems. Please follow the suggestions listed below prior to contacting your supplier. However, if you
are unsure of the procedures described in this section or if the Waters’ ProSwitch Lite switch is not performing as
expected, do not attempt to repair the unit; instead contact your supplier for assistance or contact Waters Network
Systems’ Customer Support Center at
800.328.2275
or email
.
7.1
Before Calling for Assistance
1. If difficulty is encountered when installing or operating the unit, refer back to the Installation Section of the
chapter of this manual. Also check to make sure that the various components of the network are inter-operable.
2. Check the cables and connectors to ensure that they have been properly connected and the cables/wires have
not been crimped or in some way impaired during installation. (About 90% of network downtime can be attributed
to wiring and connector problems.)
3. Make sure that an DC power cord is properly attached to the ProSwitch Lite.
4. Be certain that each AC power cord is plugged into a functioning electrical outlet. Use the PWR LEDs to verify
each unit is receiving power.
5. If the problem is isolated to a network device other than the Waters’ ProSwitch Lite switch, it is recommended
that the problem device be replaced with a known good device. Verify whether or not the problem is corrected. If
not, go to next step. If the problem is corrected, the Waters’ ProSwitch Lite switch and its associated cables are
functioning properly.
6. If the problem continues, contact Waters Network Systems Customer Service at 800.328.2275 or email
for assistance.
When Calling for Assistance
Please be prepared to provide the following information.
1.
A complete description of the problem, including the following points:
