Waters Network Systems
User’s Manual
Page 56
PSX/MS1008-TX
7.0 Warranty
Waters Limited Product Warranty
LIMITED WARRANTY
Waters Network Systems’
Warranty Statement
Waters Network Systems’ products are warranted against defects in materials and workmanship.
The warranty period for each product will be provided upon request at the time of purchase. Unless
otherwise stated, the warranty period is for the useable life of the product.
In the event of a malfunction or other indication of product failure attributable directly to faulty
materials and/or workmanship, Waters Network Systems will, at its option, repair or replace the
defective products or components at no additional charge as set for herein. This limited warranty
does not include service to repair damage resulting from accident, disaster, misuse, neglect, lightning,
acts of God, tampering or product modification.
If a product does not operate as warranted during the applicable warranty period, Waters shall, at its
option and expense, repair the defective product or part, deliver to Customer an equivalent product or
part to replace the defective item. All products that are replaced will become the property of Waters.
Replacement products may be new or reconditioned. Any replaced or repaired product or part has a
ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
Waters shall not be responsible for any custom software or firmware, configuration information, or
memory data of Customer contained in, stored on, or integrated with any products returned to Waters
pursuant to any warranty.
Service under the warranty may be obtained by contacting Waters Network Systems and receiving a
Return Material Authorization (RMA) number from Waters Network Systems. Returned product
accompanied with the issued RMA number and prepaid shipping will be repaired or replaced by
Waters Network Systems. Repaired or replaced products will be returned at no cost to the original
Buyer and shipped via the carrier and method of delivery chosen by Waters Network Systems.
A product’s lifetime ends when service and repair for the product can no longer be obtained from the
original manufacturer or its direct successor or assignee.
