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Installation & Operation Manual
Copyright © Puretec Pty Ltd 2022
Warranty
Warranty
Notes
Puretec water care products are designed, manufactured and supported by Puretec Pty Ltd the
name you can trust for viable and proven water solutions. The complete range of Puretec products
are developed, refined, made to meet and exceed stringent specifications for the worldwide market.
Important: Sales of products are subject to our Terms and Conditions which are available upon
request. All specifications, information and photos are a guide only and are subject to change
without notice. Please ring to confirm details. Warning: For correct operation of this appliance it
is essential to observe manufacturer’s instructions. All installation and service work should be
completed by qualified tradespeople. Faulty operation due to unqualified persons will result in
voided warranty coverage. All plumbing must comply with AS 3500.1. All electrical must comply
with AS/NZS3000.
Warranty
Any claim under this warranty must be made within 3 years of the date of purchase of the product.
This product is warranted to be free of defects of material and workmanship for 3 years from
the date of purchase. 3 year warranty is 1 year parts and labour plus 2 years parts only. Excludes
cartridges.
To make a claim under the warranty, take the product and proof of purchase to place where you
purchased the product, and they will lodge a Warranty Request with Puretec.
Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may submit
details and proof of your expense claim to place of purchase for consideration.
The warranty only applies if the product was used and/or installed in accordance with the user
guide and/or installation instructions. This warranty is given in lieu of all other express or implied
warranties and manufacturer shall in no circumstances be held liable for damages consequential or
otherwise or delays caused or faulty manufacturing except as excluded by law.
Applicable to all above, is that the warranties need to be approved by Puretec to ensure product
was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at
Puretec’s discretion, including chargeable inspection and labour costs incurred.