Q: Why doesn’t the TDS value lower after filtration?
A: The main purpose of this waterdrop filter is not to remove TDS. TDS stands for total dissolved solids,
and it is basically composed of inorganic salts and a small amount of organic matter. The filter can
remove harmful substances while keeping beneficial trace elements. Please choose Waterdrop RO
system if you are looking for physical removal of TDS.
Q: When should I replace the filter?
A: The filter’s service life is related to the water quality. If the flow rate is significantly reduced or if the
water has a peculiar smell, we suggest that you replace the filter. The recommended service life of the
filter is as follows: The PP filter has a 6 month lifetime; the GC filter has an 8-12 months lifetime; the CT
filter has an 12-18 months lifetime.
Q: What substances can the filter reduce?
A: Our premium coconut carbon block filter has been tested by an independent laboratory against
NSF standards. It can effectively reduce chlorine, taste and odor, cysts, hydrogen sulfide, and other
heavy metals.
Q: What is the difference between the WD-TSA system and the WD-TSB system?
The WD-TSA system does not come with a faucet. It will connect to your existing faucet. Meanwhile,
the WD-TSB system comes with an additional water faucet.
1 -year quality assurance
All mechanical devices with moving parts have a normal life span and will need to be replaced periodically. For
this reason, mechanical devices such as water fittings, filter head, and faucets have a limited replacement
assurance of 1 year. No assurance is given as to the service life of any filter cartridge, as the service life will vary
based on local water conditions and water consumption.
If the product proves to be defective within 1 year from the date of purchase, please contact our customer
service department. During the assurance period, we will replace or repair any part that is deemed to be
defective if the product has not been subjected to tampering, alteration, or improper use after delivery, and
has not been repaired by the manufacturer.
We do not make any promises in the event of misuse, use in abnormal temperature conditions, conditions
outside those listed in the operating parameters, or use in commercial operations.
Customer service:
1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST)
[email protected]
www.waterdropfilter.com (live chat available)
Made in China V003
Step 3: Install the faucet
Note:
If there is no hole in your kitchen sink or countertop,
you have to drill one (1")or use the hole for the soap
dispenser.
1. Insert the faucet spout into the faucet body.
2. Insert the faucet stem into the hole on the countertop.
Under the sink, slip on other parts in the order shown in
the picture.
3. Firmly insert the quick-connect fitting onto the faucet
stem.
4. Connect one end of the tubing to the quick-connect
fitting of the faucet, then lock the clip. If you want to pull
out the tubing, remove the clip first.
5. Connect the other end to the outlet of the filter head.
6. Push the tubing into the fitting until you reach the
mark on the tubing.
Step 4: Flush the filter and Check the leaks
1. Flush the filter for 5 minutes before use.
2. In the event of water leakage, turn off the water
supply. If the water leakage is occurring at position 1,
wrap Teflon tape on the external thread. If the water
leakage is occurring at position 2, 3 or 4, check whether
the tubing is fully inserted into the fittings. If not, insert
it again until you reach the mark on the tubing.
Filter replacement
1. It’s recommended to turn off the water supply and
turn on the faucet to release the water pressure.
2. Rotate 1/4 turn to the left to remove the filter.
3. Take out the new filter and remove the protective cap.
4. Rotate 1/4 turn to the right to install the filter. Ensure
that the filter’s triangle mark is aligned with the connection
mark.
5. Turn on the cold water valve and flush for 5 minutes.
Mounting washer
Countertop
Nut
Faucet spout
Quick-connect
fitting
Faucet body
Faucet stem
Clip
Clip
Frequently asked questions
Q: What should I do if water leaks after installation?
A: In the event of water leakage, turn off the water supply. If the water leakage is occurring at the
thread, wrap Teflon tape on the external thread. If the water leakage is occurring at the quick
connection position, insert the quick-connect fitting to the end and make sure the hoses hit the
bottom of the fitting. Contact us for solutions if the water leakage persists.
Hot
Cold
Filter system
Inlet
Outlet
1
3
4
2
Remove the filter
Install the filter
