Waterco HYDROSTAR MK3 Owner'S Manual Download Page 8

I pg 13

Waterco Commercial Pump

Electric Motor Care

a)  Protect from heat

•  Shade the motor from the sun.
•  Any enclosure must be well ventilated to prevent overheating.
•  Provide ample cross ventilation.

b)  Protect against contamination

•  Protect from any foreign matter.
•  Do not store (or spill) pool chemicals near the motor.
•  Avoid sweeping or stirring up dust near the motor while it is operating.
•  If a motor has been damaged by dirt it voids the motor warranty.

c)  Protect against moisture

•  Protect from splashing pool water.
•  Protect from the weather.
•  Protect from lawn sprinklers.
•  If a motor has become wet, let it dry before operating.  Do not allow the 
    pump to operate if it has been flooded.
•  If a motor has been damaged by water it voids the motor warranty. 

d)  Regularly verify:

•  That the mechanical parts and support screws of the pump are correctly attached.
•  The position, attachment and condition of the supply cables and insulating parts.
•  The temperature of the motor.
•  Whether the pump is vibrating abnormally.

DO NOT wrap with plastic or other airtight materials. The motor may be covered during a 
storm, for winter storage, etc. but never when operating or set up for automatic operation. 
conditions may occur, run your filtering.

!

CAUTION

SYMPTOMS

PROBABLE CAUSE

ACTION

1. PUMP WILL NOT 
PRIME

Suction air leak

Make sure water level is correct through suction points. 

Ensure baskets and strainers are free of debris. Tighten 

all  fittings/unions  on  the  suction  side  of  the  pump, 

remove and replace mechanical seal.

No water in the pump

Make sure hair and lint pot is full.

Closed valves or blocked lines

Open  all  valve  in  system,  clean  skimmer  and  pump 

basket, check pump impeller for blockage.  

2. MOTOR WILL NOT 
RUN

No power to motor

Check  that  all  electrical  switches  are  on.  Ensure  the 

circuit  breakers  are  properly  set.  Check  if  timer  is  set 

properly. Check motor wiring at terminals. 

Pump jammed

With power switched off turn pump shaff (should spin 

freely).  If  not,  contact  electrician  or  nearest  Waterco 

Limited branch for service.

3. LOW FLOW

Dirty filter

Backwash or clean cartridge.

Dirty Skimmer and Pump strainer

Clean skimmer and pump strainer.

Suction air leak

See 1.

Closed valve or blocked line

See 1.

4. MOTOR RUNS 
HOT

Low or incorrect voltage

Supply  to  be  corrected  by  electrician.  Motors  run  hot 

to touch and is normal. Thermal overload protector will 

function to turn them off if there is an overload or high 

temperature problem.

Installed in direct sunlight

Shield from the weather.

Poor ventilation

Do not tightly cover or enclose motor.

5. NOISY PUMP 
OPERATION

Bad bearing

Have electrician replace.

Air leak in suction

See 1.

Suction blockage

Locate and clear blockage

Foreign matter in impeller

Dismantle pump and remove foreign matter and debris 

from around impeller.

Cavitations 

Improve  suction,  reduce  suction  lift,  reduce  number 

of fittings on suction side, increase pipe size, increase 

dischange  pressure  and  reduce  flow  by  throttling 

dischange valve. 

6. MOTOR 
OVERLOAD CUTS 
OUT

Motor not connected properly

Have electrician check wiring.

Low incoming voltage

Have  electrician  check  voltage,  ensure  pump  is  not 

running  on  an  extension  cord.  Report  low  supply  to 

authorities.

Overload due to binding in pump or 

wrong size impeller

Contact Waterco Limited for servise.

7. WATER LEAK 
BETWEEN MOTOR 
AND PUMP BODY

Damged or failed mechanical seal

Replace mechanical seal.

TROUBLESHOOTING

Waterco  strongly  recommends  you  have  a  qualified  service  technician  service  your  pump.  
However, many problems may be solved by consulting the table below.

If the Waterco Limited pump is within the stated warranty period and you experience faults, 
always contact your supplier or the nearest Waterco Limited branch for advice.  Failure to do 
this may void the warranty.  Refer to warranty documentation supplied with the pump.
All  electrical  work  is  to  be  carried  out  by  a  qualified  electrician.    Under  no  circumstances 
should you attempt repairs on the electrical components of Waterco Limited pumps unless 
you are qualified to do so.

WARNING

!

Summary of Contents for HYDROSTAR MK3

Page 1: ...Sdn Bhd Selangor Malaysia Tel 60 3 6145 6000 PT Waterco Indonesia Jakarta Indonesia Tel 62 21 4585 1481 W99245 03 2009 www waterco com WARNING COMMERCIAL PUMP Owners Manual Installation and Operation...

Page 2: ...P 09 Start up procedure 09 MAINTENANCE 10 Strainer Basket Cleaning 10 Winterizing 11 Electric Motor Care 12 TROUBLESHOOTING 13 HYDROSTAR MK3 14 Pump Performance Curves Dimensional Drawings HYDROSTEEL...

Page 3: ...severe injury or property damage Pressure testing should only be conducted by trained pool professionals Do not change the multiport valve position when the pump is running This pump is for use with p...

Page 4: ...will cause the wet end to crack In these scenarios place the lifting strap under the pump housing Lifting Procedure i Raise the pump slowly to ensure that the chains or straps will not slip when under...

Page 5: ...RNING RISK OF ELECTRIC SHOCK Three Phase Connections Three phase connections should be installed as follows a Hydrostar Mk3 WYE STAR CONNECTION for export market DELTA CONNECTION for Aus NZ market b H...

Page 6: ...above 4 C 39 2 F and not exceeding 40 C 104 F Please refer to the Waterco Warranty Terms and Conditions booklet supplied with the pump Start up procedure a Clear all piping of construction debris and...

Page 7: ...this point have been followed check for suction leaks and repeat steps h through o WARNING DO NOT open the strainer pot if the pump fails to prime or if the pump has been operating without water in th...

Page 8: ...urn pump shaff should spin freely If not contact electrician or nearest Waterco Limited branch for service 3 LOW FLOW Dirty lter Backwash or clean cartridge Dirty Skimmer and Pump strainer Clean skimm...

Page 9: ...1000 1200 1400 Flow m3 hr 0 12 24 36 48 60 72 84 Hydrostar Mk3 Performance Curves Pump dimensional drawings Hydrosteel Pump Performance Chart Flow lpm 0 200 400 600 800 1000 1200 1400 1600 1800 Flow...

Page 10: ...88 Dimensions all in mm Waterco Commercial Pump Flow lpm 0 500 1000 1500 2000 2500 Flow m3 hr 0 30 60 90 120 150 CAST IRON PUMP Pump performance curves Pump dimensional drawings WARRANTY WARNING Water...

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