Waterco DigiHeat 2.4kW Installation And Operation Manual Download Page 14

TROUBLESHOOTING

The digiheat should only be serviced by qualified service technicians. However, some 
problems can be checked and rectified by the owner before making a service call.

FAULT

POSSIBLE CAUSE

ACTION

Display is blank

No power

Check the isolating switch is on and not 
damaged.

blown fuse

Check the power circuit fuse or circuit 
breaker has not blown or tripped.

rCd tripped

reset rCd.

nFL

Pump not on or pressure 

switch needs to be adjusted

Switch on pump or adjust pressure 
switch.

o/t

Over-Temperature reset 

Switch tripped

See “Over-Temperature reset Switch 
tripped” below.

Water inside digiheat reached 

45°C /113°F  

(spa water is still cold)

Check for and remove blockages in the 
filter and pipe-work. Check for blockages 
in the impeller and call for service if items 
are found in the pump/impeller. Press 
Over-Temperature reSeT.

Over-Temperature 
Reset Switch 
tripped (touch 
pad power 
indicator light 
blinking) 

Water in spa reached 

45°C /113°F

(touch pad shows lower 

temperature)

Properly secure sensor in housing (refer 
to “Installing the Sensor” on page Press 
Over-Temperature reSeT.

Over-Temperature Sensor not 

connected or faulty

re-check Temperature bias 
(refer to “temperature calibration”)  
Press Over-Temperature reSeT.

Call service to connect or replace.

Over-Temperature 
Reset Switch 
tripped shortly 
after power-up

Over-Temperature Sensor not 

connected.

Check sensor is connected to Control 
box. 
If not, call service to connect the sensor.

Touch pad display 
shows 00

Temperature Sensor faulty.

Call for service to replace Temperature 
Sensor.

Water level too low

Add water to spa or pool  to operate 
pressure switch.

Heater will not 
operate

Faulty element

Call for service.

12 I digiheat Titanium In line Spa Heaters

Summary of Contents for DigiHeat 2.4kW

Page 1: ...ins important information about the installation operation and safe use of this product Once the product has been installed this manual must be given to the owner operator of this equipment DIGIHEAT T...

Page 2: ...AULICS REQUIRED FLOW RATES 04 REQUIRED FLOW RATES TABLE 04 IMPORTANCE OF WATER CHEMISTRY 05 ADJUSTING THE PRESSURE SWITCH 06 07 OPERATING DIGIHEAT TITANIUM 08 THE TOUCH PAD 09 TEMPERATURE CALIBRATION...

Page 3: ...safe operation The heater should be deactivated if the pool or spa has been drained Waterco electric heaters must be installed by a suitably qualified person in accordance with current Regulatory Sta...

Page 4: ...mounted with a 5 degree incline to the water outlet to assist with purging air from the unit during operation Direct mounting onto pipework simply connect the Digiheat to the pipework Ensure the pipe...

Page 5: ...the supply to the DigiHeat with a minimum rated power circuit as specified on the table below To access and carry out the electrical connections the front cover with the digital controller needs to be...

Page 6: ...included on three phase models must be installed in place of the pressure switch REQUIRED FLOW RATES TABLE Digiheat products require a constant water flow rate within the minimum and maximum recommend...

Page 7: ...tween its pH total alkalinity calcium hardness and temperature Your professional pool or spa shop can test the water to ensure it is chemically balanced in accordance with the Langelier Saturation Ind...

Page 8: ...ng the adjustment nut should be adjusted up slowly until the switch closes For below water level installation if the pressure switch contact remains closed after the pump stops the adjustment nut shou...

Page 9: ...ontrol panel the water outlet is on the upper right hand side b The included Flowcheck valve is calibrated to operate with a minimum water flow of 200 litres minute c The flowcheck valve is configured...

Page 10: ...n be displayed 4 Press and release the Up or Down button and the set temperature will be displayed with either the C or F indicator LED flashing To increase the desired set temperature press and hold...

Page 11: ...increase the bias setting refer to bias adjustment section 4 Down arrow button Used to decrease the desired water temperature and also decrease the bias setting refer to bias adjustment section 5 C F...

Page 12: ...ne the bias setting subtract the spa water temperature from the DigiHeat Temperature Eg 26 24 2 C Therefore we must compensate for the variation by setting the bias to 2 If the temperatures were rever...

Page 13: ...lay will show nFL 2 If the Digiheat was switched OFF prior to the power interruption it will remain OFF when power is restored EMPTYING THE SPA If you intend emptying the water from the spa disconnect...

Page 14: ...service if items are found in the pump impeller Press Over Temperature RESET Over Temperature Reset Switch tripped touch pad power indicator light blinking Water in spa reached 45 C 113 F touch pad sh...

Page 15: ...3100 2009 Approval No SAA100357EA WARRANTY Waterco DigiHeats are covered by a comprehensive 12 months warranty Please refer to Waterco s warranty terms and conditions 312 469 161 594 240 267 736 273 1...

Page 16: ...S OVERSEAS Waterco Europe Limited Sittingbourne Kent UK Tel 44 0 1795 521 733 Waterco USA Augusta USA Tel 1 706 793 7291 Waterco Canada Longueuil Qc Canada Tel 1 450 748 1421 Waterco NZ Limited Auckla...

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