Water Depot Platinum WD SP35BFJCT, Owner'S Manual

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1. Timer does not display time of day a. AC adapter unplugged a. Connect Power
b. No electric power at
outlet
b. Repair outlet or use working
outlet
c. Defective AC adapter c. Replace AC adapter
d. Defective PC board d. Replace PC board
2. Timer does not display correct a. Switched outlet a. Use uninterrupted outlet
b. Power outage b. Reset time of day
c. Defective PC board c. Replace PC board
3. No softening/filtering display when
water is flowing
a. Bypass valve in bypass
position
a. Put bypass valve in service
position
b. Meter connection
disconnected
b. Connect meter to PC board
c. Restricted/stalled meter
turbine
c. Remove meter and check for
rotation or foreign material
d. Defective meter d. Replace meter
e. Defective PC board e. Replace PC board
4. Control valve regenerates at
wrong time of day
a. Power outages a. Reset control valve to correct
time of day
b. Time of day not set
correctly
b. Reset to correct time of day
c. Time of regeneration c. Reset regeneration time
d. Control valve set at
“on 0” (immediate
regeneration)
d. Check control valve set-up
procedure regeneration time
option
e. Control valve set at
on 0
e. Check control valve set-up
procedure regeneration time
option
5. ERROR followed by code number
ERROR code: 1001 - Unable to
recognize start of
regeneration
ERROR code: 1002 - Unexpected
Stall
ERROR code: 1003 - Motor ran too
long, timed out trying
to reach next cycle
position
a. Control valve has just
been serviced
a. Press NEXT and REGEN for 3
seconds or unplug power source
jack (black wire) and plug back
in to reset control valve
b. Foreign mater is lodged
in control valve
b. Check piston and spacer stack
assembly for foreign matter.
c. High drive forces on
piston
c. Replace piston (s) and spacer
stack assembly
d. Control valve piston not
in home position
d. Press NEXT and REGEN for 3
seconds or unplug power source
jack (black wire) and plug back
in to reset control valve