Page
36
of
36
351 Ferrier Street • Markham, ON • L3R 5Z2
PHONE: 416-410-6865 TOLL FREE: 1-866-331-3341 • FAX: 905-752-0186
www.watchnetaccess.com / [email protected]
Chapter 5 FAQ
NO
Descriptions
Solution
1
No response on flashing a card
（
indicator
off
，
buzzer no beeping
）
Power problem
（
check power supply
）
Invalid card type
（
use supported card
）
2
Door stays opened
Set short relay time in manage menu
3
FP or card information missing
Register FP/Card in PC.(Connect to PC
first)
4
Cannot open door by flashing card or FP.
Device not powered up
（
WAB BEM
FCK-S
、
Lock
）
Invalid card/FP
（
register your card/FP
）
Door open mode (Set to Card or Card /
FP)
5
Cannot open the door when it’s Card + FP
mode
Invalid card
（
register your card
）
Invalid FP
（
register your FP
）
Over interval time between flash card
and verify FP.
6
Doorbell not working
No connected door bells
Cable problem
Faulty door bells
7
Wrong Time/Date
Set Time/Date in manage menu.
