Ver. 072618
(5)
Troubleshooting
If the SIP Emergency station does not turn on or does not work properly please refer on below solutions
Possible causes
Solutions
Emergency station does not announce IP
Make sure to properly connect the Ethernet cable
to the network so that the video station can get
an IP from the network
No Lights on the Status LED
Make sure to power the video station correctly
either using POE or 12V DC
Does not dial when call button is pressed
Make sure to configure the SIP account or
configure the correct IP if using IP to IP calling
Note: if any solutions above did not work please contact WatchNET Technical Support phone 1-866-
843-6865 or visit our website @ www.watchnetinc.com
Scan QR Code to Download the Application
Note: The Pro bell Application works with SIP to SIP or IP to IP calling.
CANADA:
USA:
INDIA:
351 Ferrier Street Unit 5
171 Cooper Ave. Suite 110
RZ-2, Ground Floor
Markham, Ontario L3R 5Z2
Tonawanda, NY 14150 USA
Kpashera,
Toll Free: 1-866-843-6865
Toll free: 1-855-404-3193
Opp Kapashera Police station
Tel: 1-416-410-68
6
5
Fax: 1-866-331-3341
New Delhi-110037
Fax: 1-866-331-3341
Tell: +91 11 26816005
Fax: +91 9654297002
UAE:
Hong Kong
P O Box No. 126312
Unit 04, 7/F
Dubai, UAE
Bright Way Tower
Tel: +971 43584458
#33 Mong Kok Road
Fax: +971 43584458
Kowlon, HK
Mobile: +971 505869290
Tel: 00852-27935511
Fax: 00852-35902333
