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Appendix A
FAQs
Can user use multiple smart phones with a single WALERT device?
Yes. The client app is free and a single WALERT device can be connected with multiple smart
phones using the same registered user name and associated password.
How many WA device can be deployed per home?
It is dependent on house type. The WataSensor security solution can support up to five (5)
WALERT devices.
Does the pet's movement cause any false alert with the WALERT device?
No. The WALERT's unique patented sensing technology is designed and optimized specifically
to detect the door/window opens only.
How is WALERT powered? What happens in case of power outage?
The WALERT device is powered by an internal AC adapter. For home deployment, the AC
adapter is plugged into the wall, and the WALERT device is powered by AC.
What voltage does WALERT support?
WALERT comes with an AC power adapter to plug WALERT device into the wall. The AC
power adapter is an international switching power supply capable of 100 ~ 220V and 50/60 Hz.
Which smart phones does WALERT work with?
Currently WALERT supports Android (version 4. xxx and above), iOS smart phones and tables
and Windows PC's as follows:
Can user turn WALERT device off (privacy mode)?
Yes. privacy and security go hand in hand. User has full control of security and privacy. User
can arm and disarm WALERT device
How secure is the WALERT platform?
A bank-level security has been implemented. All communications between your WALERT
device, cloud based server and your smart phones are encrypted over SSL (HTTPS).
