Quick Start Guide
4
TROUBLESHOOTING
Scanner not working
Scanner not decoding barcode
No power
to scanner
Incorrect
interface
cable
used
Interface/power
cables are
loose
Scanner not
programmed
for barcode
type
Barcode
unreadable
Distance
between
scanner
and
barcode
incorrect
Check
system
power;
ensure
power
supply, if
required,
is
connected.
Ensure
that
correct
interface
cable is
used
Check for
loose cable
connections
Program the
scanner to
read that
type of
barcode.
Ensure
barcode is
not
defaced;
try
scanning
test
barcode of
same
barcode
type
Move
scanner
closer to
or
further
from
barcode
Scanner decoding barcode, but data
not transmitting to host
No keyboard connected
Scanner not
programmed for
correct host
interface
Interface cable is
loose
A keyboard is not being used with this
device.
Check scanner
host parameters
or edit options
(The scanner
host barcodes
are provided
below in the
Start Here if you
have a USB
scanner
section
and the
Start
Here if you have
a keyboard
wedge scanner
section.)
Check for loose
cable connections
Scan the IBM AT NOTEBOOK
barcode (This barcode is provided
below in the
Start Here if you have a
keyboard wedge scanner
section.)
Problem
Resolution
Problem
Resolution
Possible Cause
Possible Cause
