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B2000 Installation Guide 

Appendix I – Troubleshooting 

Trouble 

Cause & Measure 

Power LED is off 

Cause

:   

No power or lack of voltage. 

Solution

 : 

Check and examine the connection of power supply. 

Measure the supply voltage, ensure that it is 12VDC. 

Device is unable to connect with 

PC 

Cause

:   

Disruption in the connection. 

Solution

:   

Make sure the RS232 or TCP/IP cable are securely connected to the clock. 

When the device is powered on, 

it cannot enter the main menu 

Cause

:   

Chip-on-board is broken

Solution

:   

Need to contact supplier and ask for repair. 

The time display as “00:00” after  

restarting 

Cause

:   

The clock battery is broken. 

Solution

:   

Contact the reseller to replace a battery. 

 

Keystroke without sound 

Cause

:   

Trouble in the buzzer, loud- speaker or circuit. 

Set the parameter button beep to “N” in the device 

Solution

:   

Need to replace the buzzer and loudspeaker. 

Enter the Menu - Options-System Opt - Adv Option - Button Beep, turn the 

parameter to “Y” 

Summary of Contents for B2000

Page 1: ...B2000 Installation Guide...

Page 2: ...licensed program or use a licensed program in a network without written permission from Wasp Barcode Technologies The user agrees to maintain Wasp Barcode Technologies copyright notice on the license...

Page 3: ...ation 2 1 2 Device Interface 3 Chapter 2 Device Installation and Wiring 6 2 1 Wall Mounting 6 2 2 Communication Connection 6 2 4 Power Connection 7 2 5 Test After Installation 7 Chapter 3 Date Time 8...

Page 4: ......

Page 5: ...e covering 4 The device s operating temperate range is 0 to 40 C 32 to 105 F Do not operate the device in very hot environments Keep the device away from direct heat sources and provide adequate venti...

Page 6: ...2 B2000 Installation Guide Chapter 1 Device Overview 1 1 System Configuration This device supports RS232 and TCP IP connections to the PC...

Page 7: ...reen Displays all visual information including time and menu screens for operation prompts Fingerprint Scanner Used to enroll or verify user identities Keyboard Used to input information to the device...

Page 8: ...to the power supply Ethernet Port Connect the device to the Internet or connect directly to the PC Wiring Terminals Use to connect with RS232 communication or connect with the printer Note You cannot...

Page 9: ...oad or upload user information and verification records Reset Function If the device is not working properly you can use the Reset function to restart it To reset open the black rubber cap then use a...

Page 10: ...from the ground After the desired position is determined cut out an opening approximately 1 inch x 1 inch for cables see shadowed area on illustration below 3 Line up the opening of the mounting plate...

Page 11: ...tion 1 2 The green LED should begin to glow 2 Press the M key to enter the device Main menu 3 Use the arrow keys to highlight Auto Test then press the M key 4 Highlight All Test then press the M key 5...

Page 12: ...p and down arrow keys to put your cursor in the desired field 3 Use the right and left arrow keys to set the date year month and date and or time hour minute and second 4 Use the right and left arrow...

Page 13: ...re MM DD hh mm or MM WS WK hh mm b Enter Start and End times The allowed range for number of weeks WS is 1 6 The allowed range for day of the wk WK is 0 6 0 Sunday 1 Monday etc 6 After you have made c...

Page 14: ...curely connected to the clock When the device is powered on it cannot enter the main menu Cause Chip on board is broken Solution Need to contact supplier and ask for repair The time display as 00 00 a...

Page 15: ...DSSS devices IEEE 802 11b wireless networking specification is a variant of IEEEE 802 11 The maximum bandwidth is 11 Mbps If the signal is weak or there is interference the bandwidth can adjust to 5...

Page 16: ...Parts Name Toxic and Hazardous Substances or Elements Pb Hg Cd Cr6 PBB PBDE Chip resistor Chip capacitor Chip inductor Chip diode ESD components Buzzer Adapter Screws Indicates that this toxic or haz...

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