14
TROUBLESHOOTING CODES
During operation under certain conditions, your machine may display
one of the following error codes. Please follow the chart below to fix.
Error Code
Cause
Solution
Contact a Service Center if the following error codes appear
E-1
Internal temperature control
damage.
Call a service center for repair or
adjustment.
E-2
Machine malfunction.
Call a service center for repair or
adjustment.
E-3
Heating element damage.
Call a service center for repair or
adjustment.
E-4
Issue with upper water level
sensor.
Call a service center for repair or
adjustment.
E-5
Issue with lower water level
sensor.
Call a service center for repair or
adjustment.
User Fixable
E-6
Hot water dispenser does not
have enough water to begin
heating.
Connect to a water source or switch
to manual mode and pour water
into the hot water dispenser.
Once water is at proper fill level,
alarm will stop and the machine
will begin heating.
Ensure hot water dispenser is on
a level surface.
E-7
Water level is too low
Ensure the connection to the water
supply is open and water line
pressure is running properly.
If the problem persists, consult
customer service or a local service
center.
E-8
Power outage or issue with
power source.
Disconnect plug and reconnect
to outlet. Ensure plug is properly
inserted into outlet. Check circuit
breaker and reset.
If the problem persists, consult
customer service or a local service
center.
E-9
Water has exceeded max fill.
Shut off the water supply, drain
excess water. Alarm should go off.
If problem persists, contact a
service center.
If this Error is seen in manual
mode, dispense some water from
the spigot.
