Repair and Refurbished Goods
or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to be
returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.