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G:\INSTRUCT\MULTISAN PRO\Multisan Pro Instructions 251119.docx Page 9 

 

10.  GENERAL INSTALLATION ASPECTS AND ELECTRICAL DATA

 

 

10.1 General 

 

1. Where a permit is required, it is required that the unit should be installed by a registered plumber and the power supply should 
be connected by a registered electrician. It is the responsibility of the installer to obtain all the necessary permits and consents. 
Ensure full compliance with all applicable local regulations. The owner or owner's agent must ensure that the MULTISAN-PRO is 
compatible with the existing or proposed plumbing system design. 
 
2. The installation of the unit and non-return and isolating valve must comply with the following conditions: 
- They are easily accessible for servicing;  
- Service fixtures and appliances located on the same floor level as the unit, each must have a waste trap installed. 
- Pump is in a clean, dry, non-floodable position, protected from UV and on a permanently sturdy support;  
- Design against overflow, flooding or unwarranted children interferences or excessive moisture; 
- Protect from freezing of liquids in the unit and the pipework; 
- The tank is installed with the screwed inspection lid on top; 
- Install an individual special 40mm DWV pipe connection with “one way check valve” for the shower tray & bath 
- All the requirements in these instructions are met. 
 
3. Any 

modifications not described in this manual and without written authorisation by a Wallace representative will 

nullify the Wallace Pumps warranty and durability compliance. 

 

10.2 Plumbing

 

1.  The connection to the soil and waste drain system must be carried out in accordance with the Building and Plumbing Code. 
The connection of the unit's delivery pipe to a soil or waste pipe should be kept at least 0.5 metre distance from any other 
connection. Also it must not be connected in a section of the pipe which runs the risk of being flooded creating a back pressure 
down the pipework to the unit. The connection point is usually 600 mm above the lowest W.C. connection or the lowest gully trap. 
The connection of the delivery from the unit to a soil or waste pipe should be a swept inspection bend in the direction of flow of 
the soil or waste pipe. 
 
2.  Any horizontal section of the delivery pipework should always have a continuous rise towards the soil or waste pipe connection. 
It should never be level or have a fall. The pipework must be securely strapped and isolated from the building structure to prevent 
vibration and noise transmission. 
 
3.  Install only the supplied full flow non-clog swing check within one metre of the pump in a vertical position, below and close to 
the supplied isolating ball valve.  
 
5.  All pumped appliances, such as washing machines and dishwashers, must discharge via an approved waste system which 
includes an air gap and a trap.   
 
6.  Ensure that the 40 mm tank vent to outside (if required) is installed in the top of the unit and that it extends full-bore to the 
external air (the minimum height must be 50mm above the overflow level of the highest fixture discharging into the WALLACE 
MULTISAN-PRO) or terminated elsewhere as described in the current Building & Plumbing regulations

. DO NOT use air 

admittance e.g. a "Hunter Valve" 

venting devices as they do not let air out of the tank.

 

 
7.  It is important from a health and safety reason and for the protection of property, that an overflow relief pipe is plumbed and 
delivered to a safe and visible area in the event that the discharge flows into the MULTISAN-PRO exceed the pump hydraulic 
performance capability or caused by a mechanical failure or a pipe blockage. Pumped appliances and water supply can also be 
safeguarded as per Section 9.1. 
 

10.3 Electrical Connection 

1. The WALLACE MULTISAN-PRO is fitted with a high quality 2900 rpm motor: 
Nominal current :  2.5 amps 
Motor input  

:  

0.6 kW 

Cable 

 

1.5 metres of 3 core - supplied with the unit 

Cable Plug  

Standard 3 pin domestic earthed - supplied with the unit 

Supply    

1 phase 230 volts 50 Hz. 

 
2.  Overload protection (thermal / overload): the unit has a built-in automatic motor overload. In the event of an overload trip, the 
pump will not restart automatically as it must be manually reset. Nevertheless always switch off the power in case the fault was 
not an overload trip. Then determine and eliminate the cause of the overload. Press the reset button under a clear plastic bubble 
to ensure pump operates. 
 
3.  Wiring connection: the electrical wiring connection type should preferably be the "Clipsal Permanent Connection Unit with 
Neon" type, or PDL 253N, or similar. The permanent connection should be fixed in a position where it cannot be reached by a 
person in a bath or shower or standing on a wet surface. 
 
4.  The unit requires a domestic 3 pin earthed single phase power supply.  The appliance must 

not

 be connected to a conventional 

plug, socket or adaptor when installed in a bathroom, unless properly protected by an approved earth leakage circuit breaker or 
similar. 
 
5.  Refer Section 6 (Warning: for your safety) for additional electrical information. 
 
Always refer to your local power supply authority for details of acceptable wiring, as their requirements over-ride the guidelines 
above. 

Summary of Contents for MULTISAN PRO

Page 1: ...ge pump For this product to meet its expected lifetime please ensure it is installed by a qualified technician and follow the maintenance schedule as detailed in section 13 2 Please keep a record of b...

Page 2: ...mp and motor unit Toilet pan connection Gas and watertight collection tank Pump cover Manual Run Reset Button Tank Vent provided with Carbon Use this port in case need to vent outside via vent pipe Do...

Page 3: ...olate the pipe from the building structure to prevent vibration or noise transmission during operation Any horizontal section of the delivery pipework should always have a continuous rise towards the...

Page 4: ...nic products such as condoms sanitary pads wet wipes tampons nappies sand stones tar cement coarse paper non water soluble paper towels cardboard plastic bags fat oil etc in the toilet to be affixed t...

Page 5: ...al limitations or because there was no unit available with adequate performance The MULTISAN PRO has been developed to overcome these problems including Below sewer line installations Where gravity fa...

Page 6: ...able check your installation requirements against the dimensions and hydraulic capabilities of the unit This graph is based on a flow of 35 litres min If flows exceed 35 L min please contact Wallace P...

Page 7: ...pigot connecting to pump other end socket to connect waste pipe from WHB Sink or any other domestic appliance and to connect 40mm DWV pipe as vent connection if required as per local rules and regulat...

Page 8: ...r bigger cable Check with Wallace Earth wire to be connected to Earth terminal E as shown Volts Free Contacts in the circuit board which activates in case of Alarm Connect Volts Free Terminal No 1 com...

Page 9: ...transmission 3 Install only the supplied full flow non clog swing check within one metre of the pump in a vertical position below and close to the supplied isolating ball valve 5 All pumped appliance...

Page 10: ...evel difference between WC pan and pump unit should NOT BE MORE THAN 900mm Suitable access must be provided for operation maintenance and repairs of the unit at all times An adequate overflow outlet m...

Page 11: ...between services should be 6 months for heavy usage unit and 1 year for light to medium usage unit c All Alarm activation occurred to be noted as to when date time and how and who rectified it and wha...

Page 12: ...quid Level switch operated by water level remains in the ON position because a pipework is blocked or b pump is blocked or c tank is blocked or d delivery hose is kinked e pressure switch is water log...

Page 13: ...t intervals without any liquid discharged into the collection tank Water is leaking back flowing into the unit from the delivery pipe triggering the motor to re start Non return valve does not close p...

Page 14: ...nk chamber under the cover Power is off Overload trip Inflows exceeding pump capacity Blockage in the pipework Shower pipe also has other pipes connected to it Pump malfunctioning Overflow pipe if app...

Page 15: ...G INSTRUCT MULTISAN PRO Multisan Pro Instructions 251119 docx Page 15 16 Spare Parts drawing list pump unit...

Page 16: ...G INSTRUCT MULTISAN PRO Multisan Pro Instructions 251119 docx Page 16 Complete lifting unit...

Page 17: ...G INSTRUCT MULTISAN PRO Multisan Pro Instructions 251119 docx Page 17 Circuit board...

Page 18: ...hose MICROBOY 117604 1 330 2 Hose clip 20 32 117033 1 340 2 O ring 34 52x3 53 117034 1 350 4 Rubber foot 117035 1 360 2 Countersunk 3 5x9 5 117605 1 370 1 Non return valve valve 117056 1 410 1 Lense h...

Page 19: ...m flange MICROBOY E2 117002 1 2 280 1 O ring 120x2 5 117007 2 290 4 Lens head screw 4 2x19 270024 2 300 1 O ring 72x3 5 117700 2 310 1 Cutting plate 117198 2 320 3 Countersunk M4x8 117199 2 330 1 Hose...

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