WS100/12 Product Manual
Limited Product Warranty
two-YeaR liMiteD PRoDuCt waRRantY
Wakespeed® warrants the original purchaser the product is free from
any defects in material or workmanship for a period of two years from
the original date of purchase. If any such defect is discovered within the
warranty period, Wakespeed will repair or replace the product free of
charge, subject to verification of the defect or malfunction upon delivery
or shipping prepaid to Thomason Jones Company/Wakespeed, PO Box
1541, Anacortes, WA 98221.
Defects or physical damage resulting from abuse, neglect, accident,
improper repair, alteration, modification, or unreasonable use of the
products are not covered under warranty. Returned products showing
evidence of tampering and/or unapproved access to internal components
will not be supported under warranty.
Wakespeed cannot warrranty Broken cases, parts damaged by fire, water,
freezing, collision, theft, explosion, rust, corrosion, damaged cables or
wiring harnesses, or items damaged in shipment in route to Wakespeed
Warranty Services for repair. Thomason Jones Company/Wakespeed
assumes no responsibility for consequential damage or loss or expense
arising from these products or any labor required for service or repair.
Wakespeed will not repair or be held responsible for any product sent
without proper identification and return address or Return Authorization
number clearly marked on the package. You must include proof of date
and place of purchase (photocopy of purchase invoice) or we cannot
be responsible for repairs or replacement. In order to expedite warranty
claims, Wakespeed requires that a Return Authorization is completed
prior to returning a defective product for repair.
If factory service is required, contact Wakespeed Warranty Service
Monday through Thursday, 8:30 AM to 3:30 PM, (PST) at 360-299-1231,
or via email at [email protected]. Repair or replacement of the
defective part or product is to be supplied free of charge upon delivery
of the defective product to Wakespeed Warranty Service. Customer is
responsible for all return transportation charges and any air, international
or rush delivery expense.
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