Wahl Bach UTS15, User Manual

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Failure guide Complaint Cause Solution
Connections water
The safety unit hoses do not fit The swivels of the hoses are too short Get a different inlet set or different hoses
There is a white substance in the water There is too much scale deposit in the tank Disassemble and drain
There is a grey or brown substance in the water The magnesium anode has dissolved
Contact the party that supplied
the device originally
within the warranty period *
Water leakage
Connections on the device have not
been tightened sufficiently
Tighten
Sealing rings between hoses and
device are missing
Add rings
Sealing rings between hoses and
device are defective
Replace rings
Tank is leaking Contact the supplier of the device *
Connection between tank and
heating element is leaking
Contact the supplier of the device *
Safety unit is not properly attached Tighten
Safety unit is ejecting water Mount discharge of safety unit
No water
Main valve closed Open Main valve
Stop valves closed Open stop valves
Stop valve safety unit closed Open stop valve
No hot water
Plug is not connected Connect plug
Thermostat button not at the
right position
Turn the thermostat button further
Heating element defective Contact the supplier of the device *
Scale deposits in the flow regulator De-scale the flow regulator
Water is too hot Thermostat set too high Set thermostat lower
There is too little water coming from the tap Water pressure too low Further open main/stop valves
There is steam coming out of the hot water tap Thermostat and safeguard defective Contact the supplier of the device *
The device makes boiling noises Too much scale deposit in the device Disassemble and drain
After installation, the tap makes bubbling noises There is air in the pipes
Properly open and vent both valves
(stop valve, kitchen tap)
Electricity
The fuses are blown Too many appliances on 1 group Try a different group
The earth leakage circuit breaker is activated
There is a short-circuit in
the electrical wiring
Contact the supplier of the device *
Short-circuit
There is a short-circuit in the element Contact the purchase address
There is a short-circuit in the thermostat Contact the purchase address
The “ON“ lamp does not light
Plug is not connected Connect plug
No water in the device and safety
power interrupter is activated
This work may only be carried out by
professionals: Pull out the plug and allow the
device to cool down for 20 minutes.
Disassemble the panel on the front side. The
reset thermal switch is on the middle seen
from the front. Press the reset button.
Assemble the panel.
Main power interrupted Check in group box
Lamp is defective Replace lamp
The “HEATING“ lamp does not light
Thermostat is off Turn the button further
The device is already at temperature Do nothing