Wacom Intuos3 12x19 User Manual Download

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TROUBLESHOOTING

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:

1. Look in the

troubleshooting tables

. Your problem may be described there and you can try the solution

offered.

2. Open the Wacom tablet Read Me file for late-breaking information.

3. Test your tablet and input tools. See

testing your tablet

and

testing your tools

4. If you are having a compatibility conflict between Intuos3 and a new hardware or software product, check

if a newer Wacom tablet software driver is available. See

obtaining driver downloads

for information on

downloading an updated software driver. Wacom periodically updates the software driver to maintain
compatibility with new products.

5. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

6. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact

Wacom for Technical Support. See the Read Me file for information on where to obtain support for your
region.

Testing your tablet
Testing your tools
Troubleshooting tables
Technical support options
Obtaining driver downloads

Summary of Contents for Intuos3 12x19

Page 1: ...TROUBLESHOOTING CUSTOMIZING PEN TABLET POP UP MENU MOUSE USING TABLET MOUSE PEN APPLICATION SPECIFIC SETTINGS INDEX CONTENTS INDEX CONTENTS 1 1 APPENDIX User s Manual for Windows Macintosh...

Page 2: ...and of the Council of 27 January 2003 or the corresponding local laws of the Member States Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this not...

Page 3: ...Customizing tool buttons 31 Button functions 32 Customizing tilt sensitivity 35 Customizing the mouse 36 Customizing mouse buttons 36 Customizing the mouse fingerwheel 37 Tablet to screen mapping 38 P...

Page 4: ...ide tablet model PTZ 631W 75 Intuos3 9x12 A4 regular tablet model PTZ 930 76 Intuos3 12x12 A4 Oversize tablet model PTZ 1230 76 Intuos3 12x19 A3 Wide tablet model PTZ 1231W 76 Intuos3 Grip Pen model Z...

Page 5: ...Quick Start Guide and to the automated software installer located on the Wacom Tablet CD for details on installing your Wacom tablet If you are new to electronic documentation be sure to read navigati...

Page 6: ...ont page Go to table of contents Go to index Go back to previous view Page back or page forward Go to beginning of section Go to topic Topic continued Adobe Reader provides you with additional tools f...

Page 7: ...rance and features If you are new to using a pen tablet read the following sections to learn about your Intuos3 tools and how to use them with the tablet Note Intuos3 tools will only work on an Intuos...

Page 8: ...s see ordering parts and accessories Touch Strip controls Note 4x5 A6 and 4x6 A6 Wide tablet models come equipped with ExpressKeys and a single Touch Strip located to the left of the tablet s active a...

Page 9: ...se for general navigation pointing and clicking just set aside your Intuos3 pen and place the Intuos3 mouse on the tablet the mouse is cordless and symmetrically designed so you can use it just as eas...

Page 10: ...al accessory Eraser Replaceable nib Side switch Fingerwheel Replaceable nib standard or inking tip Intuos3 Ink Pen optional accessory The Ink Pen is pressure sensitive and comes with replaceable inkin...

Page 11: ...or guarantee that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical ad...

Page 12: ...finger but not accidently press the switch while drawing You can tilt the pen in any way that feels most comfortable for drawing Position for drawing Position for erasing Your tablet comes with a free...

Page 13: ...rsor with a pick up and slide action similar to using a traditional mouse Try moving the screen cursor by lifting the pen and placing the pen tip in a new location on the tablet The cursor instantly j...

Page 14: ...he screen To drag first point to an object Then press the pen tip to the tablet and slide it across the tablet surface The selected object will move across the screen To select text move the screen cu...

Page 15: ...blet in order to use the switch To assign new switch functions see customizing tool buttons Hint Press the upper side switch to double click This is easier than tapping twice with the pen tip Use a ri...

Page 16: ...characteristics such as width color and opacity To adjust the amount of pen tilt required to produce a desired tilt effect in your application see customizing tilt sensitivity Visit our web site for...

Page 17: ...plication s tool palette to vary the width and depth of your erasures as you change the amount of pressure you exert upon the pen For Windows you can also use the eraser in many standard office applic...

Page 18: ...xercise is designed to retrain your eye hand coordination for using the pen 1 Open any graphics application Use the line tool to draw a rectangular grid with line spacings of about 20 25 mm 3 4 to 1 i...

Page 19: ...The left and right side buttons are set for BACK and FORWARD functionality within your Internet browser The fingerwheel can be rolled or pressed down for an additional button function Rolling By defau...

Page 20: ...sition that allows you to paint and draw with pressure sensitivity The optional Intuos3 Art Pen responds to the pressure tilt and rotation you apply to the pen Visit Wacom s web site to learn where to...

Page 21: ...area you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip For example you can change the properties of your tool without removing your hands from the Intuos3 tablet Not...

Page 22: ...Set a key to a commonly used keyboard shortcut in order to open files or start an application If you prefer not to or cannot use the side switches on your Intuos3 pen then set a key to right or double...

Page 23: ...sue the assigned keystroke function one step at a time By default the Touch Strips enable you to zoom in most graphics applications and to scroll in other applications Each Touch Strip can be independ...

Page 24: ...ening the control panel Control panel overview Control panel settings Opening the control panel To open the control panel use the Intuos3 tool you wish to customize on the tablet Windows Click on the...

Page 25: ...in a few moments the Tool Tip will pop up Additionally your keyboard tab and arrow keys can be used to navigate the control panel Tabs display customizable settings for the selected tool Displays a di...

Page 26: ...tions as a reference when working with the Wacom Tablet control panel they provide detailed information about each tab and some of the more complex topics Many of the sections also contain useful cust...

Page 27: ...ol panel using the pen The pen will be selected in the TOOL list and the appropriate tabs will be displayed Select a tab and choose from the available options Adjusting eraser feel Adjusting tip feel...

Page 28: ...for a wider range of pressure values with most pressure sensitive applications In some applications a soft pressure setting can make the pen overreact any small press on the pen is magnified on the s...

Page 29: ...the eraser Returns the tab settings to their factory default conditions Customizes the amount of pressure needed to erase Drag the slider to a softer or firmer setting Displays the eraser FEEL DETAIL...

Page 30: ...lider overrides the detail pressure settings If you customize the detail settings then drag the slider your detail settings will be removed Drag the slider to adjust the click threshold level This set...

Page 31: ...press the upper or lower side switch the selected function occurs Hint To make double clicking easier set the side switch to double click automatically by selecting DOUBLE CLICK Double click here to c...

Page 32: ...RWARD command in browser applications APPLICATION DEFINED Reports only the button number to the application This is for applications such as CAD programs that have built in support for the Intuos3 mou...

Page 33: ...ER Windows and RETURN Macintosh keys can be selected as a defined keystroke they cannot be used to select OK You must use your Intuos3 tool to click on the OK button If prompted enter a name for the k...

Page 34: ...lecting this option displays the DEFINE MODIFIER dialog box where you can assign one or more modifier key functions After choosing the modifier function s click OK Sets the screen cursor acceleration...

Page 35: ...ure sensitivity tilt can be assigned to control brush characteristics Your tilt setting applies to both the tip and eraser of your tool Visit Wacom s web site for a list of applications that currently...

Page 36: ...unction to perform for each button from the pull down menus See button functions for a description of the available options Customizing mouse buttons Customizing the mouse fingerwheel Mouse mode setti...

Page 37: ...crolling speed that will be used for each notch of wheel movement Roll the fingerwheel forward to scroll up and back to scroll down When you select one or more COMBINE WITH modifier key options the se...

Page 38: ...sing a traditional mouse This is the default setting for the mouse Pen mode The default MODE for the Intuos3 pen is PEN mode In PEN mode the MAPPING tab looks like this The MODE you select controls ho...

Page 39: ...the default setting PORTRAIT Rotate the tablet 90 degrees clockwise so the tablet status LED is located on the right side LANDSCAPE FLIPPED Rotate the tablet 180 degrees so the tablet status LED is l...

Page 40: ...is connected to your system an option will be available for each monitor detected Choose a method for defining a portion of the display Drag corners of the foreground graphic to select the screen area...

Page 41: ...he tablet and display Drawing a circle on the tablet results in a circle on the display screen Depending on your settings some portions of the tablet active area may no longer be usable when this opti...

Page 42: ...ox Choose a method for defining a portion of the tablet Drag corners of the foreground graphic to select the tablet area that will be mapped to your selected screen area The background graphic represe...

Page 43: ...than one monitor is in use and you are in extended monitor mode the tablet will map to all monitors as if they were one large display If you are in mirror mode the tablet will map to the entire space...

Page 44: ...is to customize the Intuos3 pen or mouse Simply open the Wacom Tablet control panel and select the FUNCTIONS icon in the TOOL list Select a tab to customize and change settings using the available op...

Page 45: ...ull down menu Note that only the LEFT key group will be available when you are working with a 4x5 A6 or 4x6 A6 Wide tablet Note ExpressKeys functions can be defined for use with specific applications...

Page 46: ...ab apply to the currently selected icon in the control panel s APPLICATION list To customize a Touch Strip choose a Touch Strip FUNCTION to perform when the Touch Strip is in use AUTO SCROLL ZOOM is t...

Page 47: ...croll options for that Touch Strip Choose a Touch Strip scrolling speed When you select one or more COMBINE WITH modifier key options the selected option s will be sent to the application along with e...

Page 48: ...ions After you have customized the Touch Strip for KEYSTROKES functionality a single keystrokes action will be sent for each Touch Strip event Note To learn which keystroke shortcuts are supported by...

Page 49: ...e the continuous and single step operations of the Touch Strip you can disable them by deselecting this box This option is selected by default Using the Touch Strips gives you more information on work...

Page 50: ...he order of an item drag it to a new location Double click on an item to make edits Menu options enable you to change the appearance FONT SIZE and POP UP FONT of the Pop up Menu Returns all tab settin...

Page 51: ...ol from the TOOL list click on the TOOL list s button In the dialog box that appears click DELETE to confirm your selection The selected tool is removed from the list along with any custom settings yo...

Page 52: ...the APPLICATION list the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s In the following example application specific settings have been added for...

Page 53: ...tings applications that have not been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you...

Page 54: ...the application specific setting Then in the APPLICATION list select the application you want to remove from the list 2 Click on the APPLICATION list s button In the dialog box that appears click DEL...

Page 55: ...s3 and a new hardware or software product check if a newer Wacom tablet software driver is available See obtaining driver downloads for information on downloading an updated software driver Wacom peri...

Page 56: ...ted on your computer Temporarily eliminate any external hubs in use until you determine that the system recognizes the tablet and that it is functional When the tablet is working properly it is usuall...

Page 57: ...the ABOUT button In the dialog box that appears click on the DIAGNOSE button to open the DIAGNOSTICS dialog box The DIAGNOSTICS dialog box displays dynamic information about the tablet hardware and po...

Page 58: ...ialog box open observe the TABLET INFO column as you test the tablet Touch Strip s If you have more than one tablet connected to your system be sure to select the tablet in the TABLET INFO column 2 Fi...

Page 59: ...ress the tool s eraser to the tablet the SWITCHES state and PRESSURE value will change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is a...

Page 60: ...blet status LED should change color and the SWITCHES state should change for each button you click 2 When the DIAGNOSTICS dialog box is first opened the WHEEL status should be 0 Move the fingerwheel b...

Page 61: ...computer or into a powered USB hub If you are connecting to a powered USB hub device make sure the hub is connected to an active USB port and that the hub is active After plugging in the tablet a mes...

Page 62: ...he ERASER tab Move the ERASER FEEL slider toward FIRM or select the DETAILS button and increase the CLICK THRESHOLD setting If this does not help see testing your tools You notice a delay at the begin...

Page 63: ...p You suspect the tablet preferences may be corrupted or want to make certain that all settings are at their factory defaults Delete the tablet preferences as follows Windows Click the START icon and...

Page 64: ...roperly and Intuos3 mouse tool button functions are reversed This action will reverse the right and left button settings on your Wacom tools Restart Windows for your Wacom tool settings to be correctl...

Page 65: ...version number See the Wacom Tablet CD or click on the Wacom Tablet control panel ABOUT button The make and model of your computer and operating system version number A list of peripheral devices atta...

Page 66: ...ica Europe Middle East and Africa Japan Asia Pacific English China Korea Taiwan Worldwide Web http www wacom com productsupport Driver downloads Worldwide Web http www wacom europe com Software update...

Page 67: ...nty Europe Africa and Middle East Caring for your tablet and tools Keep your Intuos3 tools and tablet surface clean Dust and dirt particles can stick to your tools and cause scratching and wear to the...

Page 68: ...Wacom tablet driver software from your system any other Wacom tablet connected to your computer will no longer operate with full Wacom tablet functionality Windows Vista Click on the Windows START bu...

Page 69: ...blets the system searches the USB ports When the new tablet is found it is automatically initialized If multiple tablets are installed the tablet used to open the Wacom Tablet control panel is selecte...

Page 70: ...context menu when pressed Rotate lens for best viewing angle The left and right side rear buttons are set for BACK and FORWARD functionality within your Internet browser Working with application spec...

Page 71: ...imultaneously For example if you program one button to simulate the CTRL key and another to simulate an ALT keystroke when you press both buttons a CTRL ALT is simulated Note To configure the Intuos3...

Page 72: ...similar applications open the Wacom Tablet control panel click on OPTIONS and select LEFT in the HANDEDNESS group Configuring AutoCAD for a Wintab compatible digitizer 1 Start AutoCAD Open the TOOLS...

Page 73: ...on the tablet surface and to toggle it off when finished You can define a tool button to toggle the floating screen area on and off Important The floating screen pointing area takes precedence over m...

Page 74: ...the TABLET and CALIBRATE options then Digitize point 1 on the paper drawing Then enter the xy coordinate from the paper drawing at the digitized point Digitize point 2 on the paper drawing Then enter...

Page 75: ...primary USB port or powered USB hub Power consumption Less than 1 4 watts Operating temperature 5 to 40 degrees C 41 to 104 degrees F Storage temperature 10 to 60 degrees C 14 to 140 degrees F Operati...

Page 76: ...t 2 1 kg 4 62 lb approximately Active area W x D 487 6 x 304 8 mm 19 2 x 12 0 in Physical size W x D x H 622 5 x 428 5 x 36 4 mm 24 5 x 16 9 x 1 4 in Weight 3 0 kg 6 60 lb approximately Pressure level...

Page 77: ...n or less Pressure levels 1024 levels Physical size L x D 151 5 x 12 5 mm 5 97 x 0 49 in Weight 12 g 0 42 oz approximately Pen tip travel 0 2 mm 0 008 in or less Pressure levels 1024 levels Physical s...

Page 78: ...d on the following pages To purchase parts and accessories refer to the tablet Read Me file and see who to call for your region You can also do the following To purchase parts and accessories in the U...

Page 79: ...computer screen The pressure sensitive Ink Pen comes with inking cartridges and two polyacetal tips for inkless drawing It has a pressure sensitive tip but no eraser and no side switches Note When you...

Page 80: ...7 Stroke nibs Stroke nibs are spring loaded providing additional tactile feedback when you are working with the Grip Pen Airbrush or Classic Pen Stroke nibs are gray in color and are installed in the...

Page 81: ...it was probably caused by the tablet If your tablet does cause interference to radio or television reception you may be able to correct the interference by using one or more of the following measures...

Page 82: ...erse engineer the Software 5 Termination This License is effective until terminated This License will terminate automatically without notice from Wacom if you fail to comply with any provisions of the...

Page 83: ...RIGHTS WHICH VARY FROM STATE TO STATE WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF...

Page 84: ...above apply to such sales Should you have any questions about this Agreement or if you desire to contact Wacom for any reason please contact in writing In North and South America contact Wacom Techno...

Page 85: ...es outlined in section 2 above The customer may not decompile the software if the software contains interfaces to software which is not supplied by Wacom Wacom shall make the necessary information ava...

Page 86: ...comply with your requirements Should any provision of this agreement be declared invalid that provision shall be treated as separate from the agreement and the agreement shall remain in force without...

Page 87: ...ck Eraser aware application A software application that has built in support for the Intuos3 eraser These applications take advantage of the eraser in different ways depending on what makes sense for...

Page 88: ...tive application Any application that supports pressure sensitive input Proximity The height above the tablet s active area where the Intuos3 tools are detected See also the pointing section QuickPoin...

Page 89: ...ng double click 28 eraser feel 29 advanced 30 mouse 36 buttons 36 fingerwheel 37 pen 27 Pop up Menu 50 tablet 44 ExpressKeys 45 Touch Strips 46 tablet to screen mapping 38 tilt sensitivity 35 tip feel...

Page 90: ...ging with 14 drawing with pressure sensitivity 16 with tilt 16 erasing with 17 holding 12 pointing with 13 replacing the tip 68 testing 59 using 12 using side switch 15 Pen mode 38 Pointing with pen 1...

Page 91: ...stomizing 35 Tip feel customizing 28 advanced 30 Tip replacing 68 Tool buttons customizing 31 Tools testing 57 Touch Strip advanced settings 49 customizing 46 keystroke settings 48 scroll settings 47...

Page 92: ...Tower 18F 1 32 2 Hon Cho Saitama 349 1148 Nakano Ku Tokyo 164 0012 Japan Japan Telephone Internet http tablet wacom co jp General 81 3 5309 1513 Fax 81 3 5309 1514 Wacom China Corporation Wacom Digit...

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