1.
Right-click in the bottom left corner of the screen and choose Wacom Tablet Properties
from the pop-up menu.
2.
Choose Uninstall a Program or Add or Remove Programs.
3.
Select Wacom Tablet and click the Remove button.
On Windows 7
®
:
1.
Click the Start button and select Wacom Tablet from the Program list.
2.
Select Wacom Tablet Properties.
3.
Select Programs and Features.
4.
Click Uninstall or Change a program.
5.
Select Wacom Tablet and click on the Uninstall button.
On Mac
®
:
1.
From the Go menu, choose Applications and open the Wacom Tablet folder.
2.
Double-click on the Wacom Tablet Utility icon. Click on the Tablet Software: Remove
button.
3.
Enter your administrator log on name and password.
4.
After the removal is completed, click OK.
Note: You may need to reboot your computer for the uninstall to take effect.
Technical Support
If you have a problem with your pen tablet or pen display, be sure you have checked the product
Help. You can access Help by clicking the question mark icon in the Tablet Properties, or
selecting the Help & Support option from the Wacom Desktop Center. If the Help does not have
the answer you are looking for, try the following options:
Review the Quick Start Guide to be sure the tablet is set up correctly.
Check the Help Troubleshooting tables for a solution to the problem.
Visit
Wacom Customer Care and
check the product FAQs (Frequently Asked Questions).
Download the latest driver software for your pen tablet from the Wacom website for your
region, and install the new driver. Restart your computer, and see if the problem has been
resolved.
If you contact Customer Care, please be at your computer with the following information
available.
The make and model of your computer, and operating system version.
Peripheral devices connected to your computer.
The software application and version you were using when the problem occurred.
The exact wording of any error message that appeared on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.