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Contents

Contents

26

26

LIMITED WARRANTY 
(U.S.A AND CANADA)

Wacom warrants the product, to the original consumer purchaser, except for the Software and 
consumable items such as the battery, pen cartridges, tablet surface sheet and nibs, to be free 
from defects in materials and workmanship under normal use and service for a period of two (2) 
years, from the date of original retail purchase, as evidenced by a copy of the receipt and 
registration with Wacom within 30 days of purchase. 

The Software is licensed "as is." Wacom makes no warranty with respect to its quality or 
performance. Wacom cannot guarantee you uninterrupted service or the correction of any 
errors. 

Upon discovery of a defect in the product, except in the Software, within the Warranty Period, 
you should contact Wacom Technical Support via telephone, email, or fax to obtain an RMA 
(Return Merchandise Authorization) number and instructions for shipping the product to a 
service location designated by Wacom. You should send the product, shipping charges 
prepaid, to the designated service location, accompanied by the return authorization number, 
your name, address and telephone number, proof of purchase date, and a description of the 
defect. Wacom will pay for return shipping by United Parcel Service or by an equivalent service 
as chosen by Wacom. 

Wacom's sole obligation and entire liability under this warranty shall be, at Wacom's option, 
either the repair or replacement of the defective product or parts thereof of which Wacom is 
notified during the Warranty Period; provided, however, that you are responsible for (i) the cost 
of transportation of the product to the designated service location and (ii) any loss or damage to 
the product resulting from such transportation. 

Wacom shall have no responsibility to repair or replace the product if the failure of the product 
has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, 
or if it has been handled or stored other than in accordance with Wacom's storage instructions. 

Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used 
in connection with the sale of the product, shall not be construed as an express warranty that 
the product will conform or comply with your requirements. 

EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER 
WARRANTIES MADE BY WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN 
INFORMATION OR ADVICE GIVEN BY WACOM, ITS DEALERS, DISTRIBUTORS, AGENTS, OR 
EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF 
THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. 
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER 
RIGHTS WHICH VARY FROM STATE TO STATE.

Summary of Contents for Cintiq 24HD

Page 1: ...Important Product Information Contents Contents 1 1 Precautions Product Specifications Disposal and Recycling Information Regulatory Statement License and Warranties...

Page 2: ...s Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prio...

Page 3: ...cycling Information 13 EU RoHS 13 Turkey RoHS 13 EU disposal information WEEE 13 LAMP S 13 Regulatory Statement 14 FCC notice 14 Industry Canada Canada only 14 CE declaration 15 License and Warranties...

Page 4: ...tion this interactive pen display is neither waterproofed nor explosion resistant It serves and can be used solely as a passive display and input device In all applications for which it was not design...

Page 5: ...ng this warning may result lin electrical shock or product malfunction Do not insert foreign material into the USB port video connector ports or any other opening of this product If a metal object or...

Page 6: ...curely grasp the lower part of a display support arm near the display stand base With the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product whi...

Page 7: ...duct The table or platform should have sufficient width and depth and be robust enough not to easily topple over Do not place this product on any unsteady surface or table Do not place on slanted area...

Page 8: ...may require removal of the pen display from the stand If it becomes necessary to remove the pen display from the stand see the appropriate instructions in the Cintiq user s manual If the LCD screen ha...

Page 9: ...ocking mechanism Do not place heavy articles on the pen display cabling repeatedly bend the cables sharply or apply heavy stress to the cable connectors this may damage the unit or cabling Do not stor...

Page 10: ...USB non connected Power management VESA DPMS Compatibility Windows 7 Vista XP 32 and 64 bit Mac OSX 10 5 8 or later Cables DisplayPort DVI D DVI A USB USB HUB Integrated USBv2 0 powered HUB with one e...

Page 11: ...89 178 89 89 typ 10 horizontal vertical Display colors 1 073 741 824 colors Contrast ratio 550 1 typ Response time Tr Tf 13 ms typ Luminance 190 cd m2 typ OSD manual control Brightness contrast pitch...

Page 12: ...40 degrees from vertical except for corners Pen tilt levels 60 levels Reading height 5 mm 0 2 in or more center Maximum report rate 133 points sec Pressure levels 2048 levels Communication interface...

Page 13: ...ean Union users are required not to dispose of Waste Electrical and Electronic Equipment WEEE as unsorted municipal waste according to the Directive 2002 96 EC of the European Parliament and of the Co...

Page 14: ...that interference will not occur in a particular installation You can determine whether the equipment is causing interference by disconnecting it from your computer If the interference stops it was p...

Page 15: ...EC 61000 4 4 2004 Corr 1 2006 Corr 2 2007 IEC 61000 4 5 2005 IEC 61000 4 6 2008 IEC 61000 4 8 2009 IEC 61000 4 11 2004 ErP Directive IEC 62301 ed 1 2005 Based on the results of these tests Wacom decla...

Page 16: ...means the user guides and manuals for installation and use of the Software 1 2 Product means the Wacom Tablet hardware with which the Software has been provided to You 1 3 Software means the Tablet D...

Page 17: ...e unreasonably withheld However You may make a one time permanent transfer of all of Your rights under this Agreement to another party in conjunction with Your transfer of the Product if all of the fo...

Page 18: ...evice on which You install it or c defects in the Software will be corrected or that the operation of the Software will be uninterrupted or error free This Agreement contains no warranties from Wacom...

Page 19: ...tion of Liability In no event will either party be liable for any and all indirect incidental special consequential or punitive damages or damages for loss of profits revenue business savings data use...

Page 20: ...s Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or representations written or oral concerning the subject matter of this Agreeme...

Page 21: ...and manuals for installation and use of the Software 1 2 Product means the Wacom Tablet hardware with which the Software has been provided to You 1 3 Software means the Tablet Driver software and Doc...

Page 22: ...the prior written consent of Wacom which shall not be unreasonably withheld However You may make a one time permanent transfer of all of Your rights under this Agreement to another party in connectio...

Page 23: ...ill meet Your requirements b the Software will be compatible with or operate on the computer or other device on which You install it or c defects in the Software will be corrected or that the operatio...

Page 24: ...You each hereby irrevocably consent to the jurisdiction and venue of such courts 5 2 Limitation of Liability In no event will either party be liable for any indirect incidental special consequential o...

Page 25: ...ves not to export direct or transfer the Software or any direct product thereof to any destination person or entity restricted or prohibited by the applicable law 5 5 Entire Agreement General This Agr...

Page 26: ...or by an equivalent service as chosen by Wacom Wacom s sole obligation and entire liability under this warranty shall be at Wacom s option either the repair or replacement of the defective product or...

Page 27: ...ION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU In the event that any of the above limitations are held unenforceable Wacom s liabili...

Page 28: ...arcel Service or by an equivalent service as chosen by Wacom Wacom s sole obligation and entire liability under this warranty shall be at Wacom s option either the repair or replacement of the defecti...

Page 29: ...CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU In the event that any of the above limitations are held unenforceable Wacom s liability for any damages to you or any pa...

Page 30: ...one number a description of the problem and a copy of the original receipt The customer shall be liable for any possible damage or loss of the product during transit to the place of purchase for this...

Page 31: ...e EU or Iceland Norway Jersey Switzerland Russia the Ukraine Croatia Serbia Tunisia Turkey Syria Lebanon Jordan Israel Egypt the United Arab Emirates Iran or South Africa This warranty is subject to G...

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