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Page 14

LIMITED WARRANTY 

Any repair, replacement, or warranty service, 
and all questions about this product should be 
directed to W Appliance Co. at 

1 (855) 855-

0294

 from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser 
that the product will be free from defects in material, 
parts and workmanship for the period designated for 
this product. The warranty commences the day the 
product is purchased and covers up to a period of 

1 year (12 months) for labor/1 year (12 months) for 
parts (manufacturing defects only)/carry in service/ 
and a total of 2 years (24 months) for compressor 
part only

. W Appliance Co. agrees that it will, at its 

option, replace the defective product with either a 
new or remanufactured unit equivalent to your original 
purchase during the warranty period. 

Exclusions

: This warranty does not apply to the 

below:
1.  If the appearance or exterior of 

the product has been damaged or 

defaced, altered or modified in design or 

construction. 

2. If the product original serial number 

has been altered or removed or cannot
be readily determined.

3. If there is damaged due to power line 

surge, user damage to the AC power 
cord or connection to improper voltage 
source.

4. If damage is due to general misuse, 

accidents or acts of God.

5. If repair attempts are done by 

unauthorized service agents, use of 
parts other than genuine parts or parts 
obtained from persons other than 
authorized service companies. 

6. On units that have been transferred 

from the original owner.

7. On products that have been purchased 

as refurbished, like new, second-hand, in 
a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or 

rental setting.

9. To products used in settings other than 

ordinary household use or used other 
than in accordance with the provided 
instructions.  

10. To damages for service calls for 

improper installations.

11. To glass parts and other accessory items 

that are included with the unit. 

12. Transportation and shipping costs 

associated with the replacement of the 
unit.

13. Food loss for loss due to product 

failure or delay in service, repair or 
replacement. 

14. Service calls to instruct you how to use 

your product.

15. Service calls to repair or replace the 

house fuse, reset the circuit breaker or 
correct the wiring in the house.   

REPAIR OR REPLACEMENT AS PROVIDED UNDER 
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 

THE CUSTOMER; W Appliance Co. SHALL NOT BE 

LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 
DAMAGES FOR BREACH OF ANY EXPRESS OR 
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT 
TO THE EXTENT PROHIBITED BY APPLICABLE LAW. 
ANY IMPLIED WARRANTY OF MERCHANTABILITY 
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS 
PRODUCT IS LIMITED TO THE DURATION OF THE 
WARRANTY.

Some states do not allow the exclusion or limitations 
of incidental or consequential damages, or limitations 
on how long the warranty lasts. In these cases the 
above exclusions or limitations may not apply to you. 

This warranty gives you specific legal rights and you 

may also have other rights which vary from state to 
state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

1 (855) 855-0294

 to create a ticket for exchange/

repair. Please make sure to provide the date of 
purchase, model number and a brief description of the 
problem. Our customer service representative
will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work 
properly in all environmental conditions, and makes no warranty 
and representation, either implied or expressed, with respect 

to the quality, performance, merchantability, or fitness for a 
particular purpose other than the purpose identified within this 

user’s manual. W Appliance Co. has made every effort to ensure 
that this user’s manual is accurate and disclaims liability for any 
inaccuracies or omissions that may have occurred. Information 
in this user’s manual is subject to change without notice and 
does not represent a commitment on the part of W Appliance 
Co.. W Appliance Co. reserves the right to make improvements 
to this user’s manual and/or to the products described in this 

user’s manual at any time without notice. If you find information 

in this manual that is incorrect, misleading, or incomplete, please 
contact us at

 1- 855-855-0294

.

W Appliance Company LLC,
New York, NY 10018

TROUBLESHOOTING & WARRANTY

Summary of Contents for Commercial COOL CCF35WA

Page 1: ...zer Keep them for further reference 2 Record in the space below the SERIAL NO found on the nameplate on your freezer and retain this information for future reference SERIAL NO Please save sales receip...

Page 2: ...duct _____________________________ Model number _____________________________ Serial number _____________________________ Date of purchase CONTENTS PRODUCT REGISTRATION SAFETY INFORMATION Important Sa...

Page 3: ...eplaced with like components and servicing shall be done by factory authorized service personell so as to minimize the risk of possible ignition due to incorrect parts or improper service 6 Do not use...

Page 4: ...s you can 10 This freezer should not be recessed or built in in an enclosed cabinet It is designed for freestanding installation only 11 Do not operate your freezer in the presence of explosive fumes...

Page 5: ...uctions are not completely understood 2 You are unsure that the appliance is properly grounded 3 You have any questions about the grounding or electrical instructions POWER SUPPLY CORD 1 Avoid the use...

Page 6: ...zer should be placed must be flat hard solid and even The freezer should not be placed on any soft material such as foam plastic etc 6 The following are recommended minimum clearances around the freez...

Page 7: ...s etc STARTING YOUR NEW FREEZER 1 After cleaning your freezer thoroughly Wipe the outside with a soft dry cloth the interior with a clean moist cloth 2 Insert the power supply cord into the electrical...

Page 8: ...wer to the unit NOTE Wait 3 5 minutes before restarting if you unplug the freezer The unit may fail to operate properly if restarted too quickly If the ambient temperature is too high the freezer may...

Page 9: ...punctured coil will void the warranty Unplug the unit Remove the drain plug from the inside of the freezer Defrosting usually takes a few hours To defrost faster keep the door open For draining place...

Page 10: ...olution to wipe down your freezer Rinse with clean warm water and dry with a soft cloth Do not use harsh chemicals abrasives ammonia chlorine bleach concentrated detergents solvents or metal scouring...

Page 11: ...per towels This will interfere with cold air circulation making the freezer Organize food to reduce door openings and extended searches Remove as many items as needed at one time and close the door as...

Page 12: ...QUALIFIED TECHNICIAN DO NOT TRY TO ADJUST OR REPAIR THE FREEZER YOURSELF IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product please contact the W Appliance Co Cu...

Page 13: ...l to a cooler setting B Open the top lid only as long as necessary Check door gasket for proper seal C Set the temperature control dial to a colder setting temporarily D Please look in the Protection...

Page 14: ...repair or replacement 14 Service calls to instruct you how to use your product 15 Service calls to repair or replace the house fuse reset the circuit breaker or correct the wiring in the house REPAIR...

Page 15: ...Page 15 MEMO...

Page 16: ...2019 W Appliance Company All Rights Reserved 042919...

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