18 | Ordering Procedures
VWR General Purpose Refrigerators and Freezers
Ordering Procedures
Please refer to the dataplate attached on the unit for the
complete model number, serial number and series number
when requesting service, replacement parts or in any
correspondence concerning this unit.
All parts listed herein may be ordered from the dealer from
whom you purchased this unit or can be obtained promptly
from the factory. When service or replacement parts are
needed we ask that you check first with your dealer. If the
dealer cannot handle your request, then contact our
Customer Service Department at +1 866 984 3766.
Prior to returning any materials, please contact our Customer
Service Department for a “Return Materials Authorization”
number (RMA). Material returned without an RMA number will
be refused.
Replacement Parts
To obtain replacement parts information and pricing, please
call the Customer Service Department at +1 866 984 3766
and have the unit’s model, serial and code numbers available.
This information is located on data plates in the interior of the
unit.
