SAVE A SERVICE CALL
19
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water,
condensation may form on the burner of the water heater. This is quite normal,
especially in winter months and will dry off as the water is heated.
The plastic drain near the bottom left-hand side of the water heater will drip
water during the heating cycle. It is possible for several litres a day of
condensation to discharge from the drain, especially in cool conditions. This
water is not from the mains supply but is condensation from the atmosphere
caused by the efficient operation of the water heater.
HIGHER THAN EXPECTED GAS BILLS
Should you at any time, feel your gas account is higher than expected, we
suggest you check the following points:
Is the relief valve running excessively?
Refer to
“Temperature Pressure Relief
Valve Runni
ng”
on page 18.
Is one outlet (especially the shower)
using more hot water than you think?
Refer to
“Not Enough Hot Water”
on
page 17.
Is there a leaking hot water pipe,
dripping hot water tap, etc?
Even a small leak will waste a
surprising quantity of hot water and gas.
Replace faulty tap washers, and have
your plumber rectify any leaking pipe
work.
Has there been an increase in hot water usage?
An increase in hot water usage will result in an increase in water heater
operation.
Has your water heating tariff rate been increased by your gas retailer since
your previous account?
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU
NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST
ACCREDITED SERVICE AGENT.
