13
CARE & mAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit is not in use for an extended
period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit to
moisture or water.
TROUbLESHOOTING
If for some reason the unit stops working or malfunctions, please follow
these steps:
1. Please turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
going to our website at vtechkids.com and filling out our Contact Us
form located under the Customer Support link. A service representative
will be happy to help you.
IMPORTANT NOTE:
Creating and developing
VTech
®
products is accompanied by a
responsibility that we at
VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada, or by going
to our website at vtechkids.com and filling out our Contact Us form
located under the Customer Support link with any problems and/or
suggestions that you might have. A service representative will be
happy to help you.
