VTech VT9011 User Manual Download Page 2

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This manual has all the feature operations and troubleshooting

necessary to install and operate your new VTech telephone.

Please review this manual thoroughly to ensure proper

installation and operation of this innovative and feature

rich VTech product. For support, shopping, and

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

of this manual.

everything new at VTech, Please call our

or Customer Service Centre at 852-2776 3223

Technical Inquiry Hotline at 852-2667 7433

Summary of Contents for VT9011

Page 1: ...VT9012 ...

Page 2: ...per installation and operation of this innovative and feature rich VTechproduct For support shopping and Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions of this manual everything new at VTech Please call our or Customer Service Centre at 852 2776 3223 Technical Inquiry Hotline at 852 2667 7433 ...

Page 3: ... any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall out...

Page 4: ...stering an additional handset 8 Select base 9 De register a handset 9 Internal calls 10 Call another handset 10 Transfer a call 10 3 way conference call 11 Help 12 General information Safety information 16 Important 16 Replacing the handset Battery 16 Warning 16 Cleaning 17 Environmental 17 Product disposal instructions 17 Technical Data 18 Productdisposalinstructionsforbusinessusers 17 Productdis...

Page 5: ...fect the range Signal strength The icon on your handset indicates when you are in range If moving out of range of the base the range indicator will flash If you go out of range any call you are on will be lost IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cabl...

Page 6: ... performance In ideal conditions a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge Note that new batteries do not reach full capacity until they have been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will he...

Page 7: ...t options displayed on screen SwitchCallWaiting Press to toggle between the two callers RIGHT Messages Call inbox In standby press to access the Calls list answering machine messages When entering text press to move the cursor right When listening to answering machine messages press to skip to next message DOWN Calls In standby press to open and scroll through the Calls list In talk mode press to ...

Page 8: ...e moving out of range Off out of range or cannot connect to the base selected On during a call Flashing incoming call On handsfree speaker on On missed call in the Calls list On alarm is set Flash alarm time has been reached Off alarm off The keypad is locked Handset ringer is switched off For this feature to work you must subscribe to your network provider s Caller Display service A quarterly fee...

Page 9: ...Charger Getting to know your phone 5 Contact points ...

Page 10: ...in menu 2 Then use or buttons to scroll through the available options 3 Press the OK option button to select a menu option or the Back button to return to the previous screen To exit a menu and return to standby press Getting to know your phone Option buttons Press to select the option displayed on the screen If no buttons are pressed for 30 seconds the handset returns to standby automatically Men...

Page 11: ...st displayed press Option Option Option Details Delete Delete all Call number Store number Settings menu Empty Empty Empty Empty Empty Empty Empty Empty Empty Empty Names menu Directory displayed press New entry Edit entry View Copy Copy all Delete entry Delete all Capacity Edit call grp Speed dial Directory empty New entry Capacity Redial list displayed press Delete Delete all Call number Store n...

Page 12: ...s You can then select the base you would prefer to use If you have purchased an additional handset separately you must register it to your VT9011 VT9010 base before it be used Registering an additional handset At the handset 1 Press Menu scroll to Settings and press OK 2 H set settingsis highlighted Press OK 3 Scroll or to Register and press OK 4 Press or to select the base you want Press OK 5 Ent...

Page 13: ...er the System PIN original setting 0000 and press OK 5 Select handset option is highlighted Scroll or to the handset you want and press OK Using additional handsets If registration is not successful first time please repeat the process again in case the base registration period ran out of time If there are already 5 handsets registered to the base the registration will fail You must de register an...

Page 14: ...dsets press or to select the handset 1 5 you want to call then press OK Transfer a call You can transfer an external call to another handset registered to the base 1 During your call press Int 2 If you have one other handset it will ring If you have extra handsets press or to select the handset 1 5 you want then press OK Your external caller is put on hold 3 When the other handset answers you can ...

Page 15: ...ne other handset it will ring If you have extra handsets press or to select the handset 1 5 you want then press OK Your external caller is put on hold 3 When the other handset answers you can announce the call Press Conf to join all callers Using additional handsets If the other handset does not answer press Single to return to your original caller 11 ...

Page 16: ...teries may need recharging Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out You may need to change the dial mode from tone to pulse If you are connected to a switchboard check whether you ...

Page 17: ...ectly connected Check that the handset is within range of the base The batteries are low place the handset on the base charger to recharge icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your VT9011 VT9010 base may be on the line ...

Page 18: ...of 5 handsets to your VT9011 VT9010 base and you can register your VT9011 VT9010 handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the...

Page 19: ...cal equipment if it is placed too close It is recommended that you place your VT9012 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the VTech Technical Support hotline Help 852 2667 7433 15 ...

Page 20: ...e power supply suitable for the VT9012 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the VTech Customer Service Hotline 852 2776 3223 Do not open the handset except to replace the handset batteries or the base This could expose you to high vol...

Page 21: ...s There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its wor...

Page 22: ...50 Hz power pack Charger station230V AC adapter power supply Handsets operating time standby talk time approx 100hrs approx 10hrs Battery charging time approx 16 hours Charger station dimensions Width depth height 68x72x51 2 mm Handset dimensions Width depth height 48x147x15 mm Charger station weight 43g without adaptor Weight of a hansdet 110g with battery Power pack HongKong 18 ...

Page 23: ...Customer Service Centre Suite 1601 Lever Tech Centre 69 71 King Yip Street Kwun Tong Kowloon Hong Kong Customer Service Hotline 852 2666 5558 Technical Inquiry Hotline 852 2667 7433 ...

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