VTech VT 20-2438 Operating Instructions Manual Download Page 9

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Getting Started

Voice Messages

Your

VT 20-2438

is designed to work with most local and regional telephone

service providers Voice Messaging systems, providing alerts on both the Handset

and Base Unit when new messages come in.

Voice Messaging is subscription service, available through most local and

regional service providers, for a monthly fee. Contact your local telephone

company for more information.

When a caller leaves a message in your voice mailbox, the

MESSAGE

light on

the Base Unit (there is a light for each line) will illuminate. In addition, the

Handset will display, for example:

After calling your voicemail service and listening to all new messages, the

indicators will be turned off within a few seconds after you complete your call.

You can retrieve your voicemail messages from any telephone.

If the indicators remain on after all new messages have been reviewed, you

can turn them off manually (each line is programmed separately):

L1(&L2)MESSAGES

12/28 2:34

At the Handset, in the idle (on hook)

mode, press

MENU

SCROLL

down to

VOICE MES SAGES

then press

SELECT

SCROLL

L1 (or L2) INDICATE OFF

then press

SELECT

to confirm.

Press

MENU

to return to the idle

screen, or

SCROLL

to another

programming option.

Handset programming

VOICE MESSAGES

8/28 2:19

L1 INDICATE OFF

8/28 2:19

Summary of Contents for VT 20-2438

Page 1: ...rt out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product If service or repair work is required contact VTech Customer Service at 1 800 595 9511 Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrec...

Page 2: ...r phone service provider if You have both Caller ID and Call Waiting but as separate services you may need combined service You have only Caller ID service or only Call Waiting service You don t subscribe to any Caller ID or Call Waiting services You can use this product with regular Caller ID service and you can use this product s other features without subscribing to either Caller ID or combined...

Page 3: ... s Manual Parts Check List 1 Base Unit 2 Handset 3 AC Power Adaptor 4 Telephone Line Cord To purchase replacement battery packs call VTech Communications Inc at 1 800 595 9511 In Canada call VTech Telecommunications Ltd at 1 800 267 7377 BEFORE YOU BEGIN ...

Page 4: ...t Jack 4 Menu 5 Scroll Up Down 6 LINE 1 7 Hold 8 Dialing Keys 0 9 9 DIR 10 INT COM 11 MIC 12 Volume 13 Select 14 LINE 2 15 Redial 16 Flash Handset Layout LINE LINE LINE LINE 1 2 3 4 5 6 7 8 9 12 13 14 15 10 16 11 Getting Started ...

Page 5: ...arging LED 10 LINE 1 11 L1 Message LED 12 LCD 13 Contrast Base Unit Layout 14 Antenna 15 Dialing Keys 0 9 16 INT COM 17 VOL 18 VOL 19 Mute LED 20 Mute 21 CONF 22 HOLD 23 LINE 2 24 L2 Message LED 25 L1 Ringer OFF LO HI 26 L2 Ringer OFF LO HI LINE LINE LINE LINE 1 2 3 4 5 8 7 6 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 ...

Page 6: ... jack on the back of the Base Unit Next connect a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit Data Port Your VT 20 2438 has a Data Port on the back of the Base Unit This port provides an easy way to connect your fax machine laptop computer modem or other telephone device for direct access to LINE 2 The Data Port only provides access to Line 2 so you must have an act...

Page 7: ...ient Maximum talk time is 5 hours on a full charge Maximum standby time is 5 days Checking for Dial Tone After the battery pack is charged pick up the Handset and press the PHONE key The IN USE indicator should light up and you should hear a dial tone if not see IN CASE OF DIFFICULTY Tone Pulse Selection Your VT 20 2438 is preset for TONE dialing To change the dialing mode 1 At the idle on hook Ha...

Page 8: ...L down if you want to program the LINE 2 RINGER Press SELECT The current ringer setting will be displayed along with an audible sample of the current setting unless the current set ting is RINGER OFF To choose other ring styles press 1 2 3 or 4 on the dial pad Or to switch between a ring style and RINGER OFF press the SCROLL key With the desired choice displayed press SELECT to confirm Press MENU ...

Page 9: ...n addition the Handset will display for example After calling your voicemail service and listening to all new messages the indicators will be turned off within a few seconds after you complete your call You can retrieve your voicemail messages from any telephone If the indicators remain on after all new messages have been reviewed you can turn them off manually each line is programmed separately L...

Page 10: ...s feature for each line At the Handset in the idle on hook mode press MENU SCROLL down to VOICE MESSAGES then press SELECT SCROLL to L1 or L2 VOICEMSG ON then press SELECT to confirm Press MENU to return to the idle screen or SCROLL to another programming option Set Time Set Date The idle Handset displays current date and time on the bottom row of the screen Incoming Caller ID will set the time an...

Page 11: ...e month and year must be entered as two digits 08 04 for example Then press SELECT Press MENU to return to the idle screen or SCROLL to another programming option Dial Mode Your VT 20 2438 is preset for Tone dialing To change dial mode see SET UP for instructions Base Ringer Your VT 20 2438 has an independent ringer for each line controlled by switches located on the right edge antenna side of the...

Page 12: ...le Screen Glows red when Handset or Base is on an active call Blinks slowly while call is on hold Flashes in cadence with the incoming ring Illuminates when the Handset is charging in the cradle Illuminates when the Base microphone is muted Glows red when Handset or Base is on an active call Blinks slowly while call is on hold Flashes in cadence with the incoming ring CHARGING MUTE Flashes slowly ...

Page 13: ...from the Base Unit Enter the telephone number up to 32 digits Press the desired LINE key The number will be dialed To end your call press the appropriate LINE key Receiving Calls from Handset and the Base Unit When a call comes in press the appropriate LINE key to answer To end your call press the appropriate LINE key or if using the Handset place it in the charging cradle ion Getting Started LINE...

Page 14: ... VOL key to adjust the Base Speakerphone volume There are eight levels As you adjust the Base will display the current level Hold Function During an active call press HOLD The corresponding LINE key will slowly flash to indicate a hold condition To return to the call press the LINE key again Mute Function From the Handset During an active call you can mute your microphone The other party cannot he...

Page 15: ... in the direction of the Base Unit You can also try to switch to clearer channel While on a call press SCROLL The screen will display CHANGE CHANNEL Press SELECT The screen will display SCANNING as it searches for a new channel You may change channels more than once if necessary NOTE To get the optimistic performance the Base Unit antenna should be placed vertically Redial from the Handset The Han...

Page 16: ...dial OR Press the desired LINE key first listen for a dial tone Press REDIAL The displayed number will be dialed Intercom Page The Handset and Base Unit can page each other and communicate internally using the INTERCOM feature The Handset and Base must be the idle on hook mode to use this feature For example if the Handset is in use off hook and you press INTERCOM on the Base the Base will display...

Page 17: ...Press INTERCOM at either unit to end the Intercom call Intercom from Base Unit to Handset Press INTERCOM The Base displays CALLING HANDSET Both Handset and Base emit a page tone lasting three minutes Press INTERCOM at the Handset to respond to the Handset Both units will display INTERCOM The Handset and Base can now talk to each other Press INTERCOM at either unit to end the Intercom call Basic Op...

Page 18: ...he sequence When finished press SELECT The screen now displays ENTER NAME Following the guide below enter the name then press SELECT The screen will display ENTRY ADDED then NORMAL RING If you prefer a distinctive ring press SCROLL The Handset will display DISTINCTIVERNG PressSELECTtoconfirm your decision You will hear a confirmation tone The screen will return to ENTER NUMBER You can now enter mo...

Page 19: ...NAME use the keypad to spell the name Each press of a key causes letters numbers characters to be displayed in the following sequence Dialing from the Directory With the Handset in the idle on hook mode press DIR SCROLL until you see the desired entry OR SCROLL to any entry then press the first letter or letters of the name If the desired name is not displayed SCROLL to the correct name Press a LI...

Page 20: ... deletion ENTRY DELETED is displayed and you hear a confirmation tone You can now SCROLL to another entry or press DIR to exit Edit the Number in a Directory Entry With the Handset in the idle on hook mode press DIR SCROLL until you see the desired entry OR SCROLL to any entry then press the first letter or letters of the name If the desired name is not displayed SCROLL to the correct name Press M...

Page 21: ...layed SCROLL to the correct name Press MENU DELETE ENTRY is displayed Press SCROLL until EDIT NAME is displayed Then press SELECT Edit the name as needed using the SCROLL key to backspace and SCROLL toaddaspace Whenfinished pressSELECT You ll hear a confirmation tone SCROLL to another entry or press DIR to exit Change your Ring Preference for a Directory Entry With the Handset in the idle on hook ...

Page 22: ...numbers of frequency dialed friends and businesses Storing a phone number in a memory location With the Base in the idle off mode press and hold PROG MEM The Base will display ENTER NUMBER Use the keypad to enter the phone number To place a four second pause in a dialing sequence press and hold any number key When finished entering the phone number press PROG MEM The Base displays ENTER MEM 0 9 En...

Page 23: ...firmation tone Dialing from Memory With the Base in the idle off mode press PROG MEM The Base Unit will display ENTER MEM 0 9 Use the keypad to choose the desired location Press a LINE key You will hear a dial tone and the number is dialed OR First press a LINE key and listen for a dial tone Press PROG MEM and then the desired location Delete a Memory Entry With the Base in the idle off mode press...

Page 24: ...ss and hold PROG MEM The Base will display ENTER NUMBER Use the keypad to enter the correct phone number To place a four seconds pause in a dialing sequence press and hold any number key When finished entering the phone number press PROG MEM again The Base displays ENTER MEM 0 9 Enter the desired location that to be edited The Base now displays NUMBER SAVED and you ll hear a confirmation tone LINE...

Page 25: ...intentionally block their Caller ID data from being sent When Caller ID Call Waiting ID data comes in the Handset and Base Unit will display JOHNDOE Name 555 555 5555 L2 Phone number Line 8 30 3 20pm OLD01 Day Time position NEW indicates the record is being reviewed for the first time OLD indicates the record was previously reviewed Reviewing Dialing Saving and Deleting CID records are done using ...

Page 26: ... records In this way you also have an updated list of parties who have called you Deleting a CID record With a Caller ID record displayed press MENU REMOVE is displayed Press SELECT The record has been deleted Delete all CID records SCROLL through your CID records until END OF LIST is displayed Press MENU REMOVE ALL CALLS is displayed Press SELECT to confirm CALLS REMOVED is displayed and you will...

Page 27: ...ENCE is displayed Press SELECT to enter CONFERENCE mode To end your conference call press either LINE key twice For example if you press LINE1 the call established on Line 2 will be terminated first Press LINE1 again to terminate the call on Line 1 To establish a 2 Line Conference at the Base Unit Make or receive a call on either line Press HOLD Establish a call on the other line Press CONF The tw...

Page 28: ...he jack on the cordless Handset The plug should fit securely Do not force the connection NOTE Whenever a compatible Headset is connected to the cordless Handset the microphone on the Handset will be muted This is done to limit the effect of background noise Many compatible Headsets have a reversible monaural design You can wear your Headset on either ear leaving one ear free for room conversation ...

Page 29: ... Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your Base Unit should fall into water DO NO...

Page 30: ...c Or A Weak Signal Even When You re Near The Base Unit HouseholdappliancespluggedintothesamecircuitastheBaseUnitcansometimes cause interference Try moving the appliance or the Base Unit to another outlet You Get Noise Static Or A Weak Signal When You re Away From The Base Unit You may be out of range Either move closer to the Base or relocate the Base Unit Thelayoutofyourhomemaybelimitingtherange ...

Page 31: ... Only for details Common Cure For Electronic Equipment If the unit does not seem to be responding normally then try putting the Handset in the cradle If it does not seem to respond do the following in the order listed 1 Disconnect the power to the Base 2 Disconnect the Handset battery 3 Wait a few minutes 4 Connect power to the Base 5 Re install the battery pack and return the Handset to the charg...

Page 32: ...cementtotakeapproximately30days How long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or repla...

Page 33: ...se does not meet the terms of this limited warranty VTECH will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package ...

Page 34: ...how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTECH be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this product Some ...

Page 35: ...en corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterference in a residential installation This equipment genera...

Page 36: ...th the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirementsadoptedbyACTA Acomplianttelephonecordandmodularplugisprovided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be...

Page 37: ...mbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy IC Industry Canada This telephone is registered for use in Canada The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Notice This equipment meets the applicable Industry Canada Terminal Equi...

Page 38: ...struction and layout of your home or office The RBRC Seal The RBRC Seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nicke...

Page 39: ...d by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset xxxmmxxxmmxmm including antenna Base xxmmxxxmmxxxmm including antenna WEIGHT Handset xxxx grams Base xxxx grams excluding battery pack POWERREQUIREMENTS Handset 3 6V400mAh Ni Cd BatteryPack Base 9V DC 500mA MEMORY SpeedDial xx Memory locations xx digits per location SPECIFICATIONSA...

Page 40: ... Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Suite 200 7671 Alderbridge Way Richmond B C V6X 1Z9 Copyright 2002 for VTECH TELECOMMUNICATIONS LTD PrintedinChina 91 xxxx 00 00 ISSUE0 ...

Page 41: ...Date 12 Dial Mode 12 Base Unit Programming 13 Base Ringer 13 Conrast 13 Handset and Base Unit Indicators 13 Handset LEDS 13 Base Unit LEDS 13 Basic Operation 14 Making Calls from the handset 14 Making Calls from the Base unit 14 How to Adjust Volume on the Handset 15 How to Adjust Volume on the Base unit 15 Hold Founction 15 Mute Founction 16 From the Handset 16 From the Base Unit 16 Channel Chang...

Page 42: ...memory location 24 Storing the contents of REDIAL in a memory location 24 Dialing from Memory 24 Caller ID CID and Call WaitingID 24 Reviewing CID 24 Dialing from CID 24 Smart Dialing from CID 25 Delting CID records 26 Delting a CID record 26 Save a CID record in the Directory 26 Confernce Calling 27 To establish a 2 Line Conference Call at the Handset 27 To establish a 2 Line Conference Call at t...

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