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Blocked calls
If Smart call blocker is on, incoming home
or cell calls with numbers saved in your
block list will not ring. The telephone
plays the block announcement “
Calls
to this number are being screened by
Smart call blocker. The number you are
calling is not accepting your call. Please
hang up.
“ to the caller, and the call will
be terminated.
NOTES
• When Smart call blocker is off, all
incoming home and cell calls will ring
on your telephone system, including
calls with numbers saved in the block
list.
• If you have set profile to
Block
unknown
, all unknown home calls
will be rejected. However, the caller’s
numbers, if available, will not be
saved to the block list. If you want to
save the caller’s number to the block
list, you can retrieve the number from
caller ID log and save it to the block
list. See
. You can also retrieve the
number and save it to your allow list.
See
Save a caller ID log entry to allow
. If you want to retrieve the name
from caller ID log and save it to the
star name list. See
.
• The telephone can respond to remote
access code while it is playing the
block announcement. This allows you
to access your answering system from
an unknown number remotely. See
Answering system remote access
.
Screen unknown home calls
If Smart call blocker is on, and you have
set profile to screen unknown home
calls, the telephone plays a screening
announcement to the caller when
receiving the following incoming home
calls. It asks the caller to respond before
putting the call through to you.
• Incoming home calls with numbers
that are “out of area“ or with numbers
set to “Private“;
• Incoming home calls with absent
caller ID numbers;
• Incoming home calls with numbers
that are not in your phonebook, allow
list, nor block list; or
• Incoming home calls with names that
are not in your star name list.
Screen calls and ask for caller names
When screening a home call, the
telephone announces to the caller,
“
Hello. Calls to this number are being
screened by Smart call blocker. Please
say your name after the tone, then press
pound.
” After the caller completes the
request, the telephone announces to the
caller “
Please wait a moment while your
call is connected.
”. The telephone starts
ringing and the handset screen displays
Screened call
. After you pick up the call,
the telephone announces the caller’s
name, and then asks whether you want
to answer or reject the call, or to forward
the call to the answering system.
NOTES
• You can set Smart call blocker to
screen and filter all unknown home
calls. You can easily add incoming
phone numbers to your allow list and
block list. This allows you to build up
your lists of allowed and blocked
numbers, and Smart call blocker will
know how to deal with these calls
when they come in again.
• The telephone announces to the
caller with “
Hello. Calls to this
number are being screened by
Smart call blocker...
” If you have
recorded your name in the screening
announcements, your recorded
name will replace “this number” in
the announcements. See
.
• The screening feature of Smart call
blocker is applicable to home calls
only.
• If the caller hangs up before the
home call is screened, or without
leaving his/her name while the call
is being screened, the call will be
logged as missed call in the caller ID
log.
• While a home call is being screened,
you can press
HOME/FLASH
or
to stop screening and answer
the call.
• After the telephone screened a home
call, and is ringing and announcing
the caller’s name, you can press
OFF/CANCEL
to mute the ringer, or
press
CALL BLOCK
to reject the call
directly.
• After you picked up a screened home
call and the telephone is announcing
the screening options, you can press
OFF/CANCEL
to hang up the call.
• If Smart call blocker is on and you
receive a call waiting home call:
• Smart call blocker will not screen
a call waiting home call without
number while on a call. You can
press
HOME/FLASH
or
to
take the new call.
• After you have picked up
a screened home call, the
telephone checks whether the call
waiting number is in the directory,
block list or allow list. It also
checks whether the caller name
is in the star name list. After that,
The telephone then displays the
caller ID information or “Blocked
call” accordingly. You can press
HOME/FLASH
or
to take
the new call, or press
CALL BLOCK
on the handset or telephone base
to block it.
• While the telephone is screening
a home call, the new call will be
ignored and logged as missed
call in the caller ID log.
• Robocalls are unable to respond
to the screening announcement,
and therefore, will not get through
and ring. If you want to allow some
robocalls to get through, save their
names in the star name list. See
.
