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BASIC OPERATION

Function:

Command:

Save messages

Hang up.

Delete a message

Press 

#9

 while message is playing.

Review announcement

Press 

#7

; system plays announcement, then beeps.

Record announcement

Press 

*7

; after beep, record announcement, press 

#5

 to stop. 

System plays back announcement.

Record memo

Press 

*8

, then mailbox number where you want the memo 

recorded; speak after beep; press

 #5

 when finished.

End remote access call

Press

 *0

.

Turn system off

Press 

#0

; the system announces, 

“Answering machine off.” 

Press 

#0

 again to turn the system back on.

Turn system on

When system is off, it answers after 10 rings and announces, 

“Please enter your security code.”

 Enter your remote 

access code.

Answering System–Remote Access Commands 

•  If no key is pressed 

within  10  seconds 

of  entering  remote  

access, your remote 

access  options  will 

be announced. After 

the  announcement 

if no key is pressed 

within  20  seconds, 

the  remote  access 

call will automatically 

end.

Summary of Contents for T2351

Page 1: ...Directory 17 Dial a Number from the Directory 18 Move a Number Name to the Memory 18 Caller ID Operation 19 About Call History Caller ID 20 Review Call History 20 Delete Records from Call History 20 Dial a Displayed Number 21 Store a Call History Record in the Directory 21 Answering System Operation At The Base 22 Audible Indicators 22 Setting the Clock 22 About Announcements 22 Record Your Announ...

Page 2: ...ke the time to review thoroughly to ensure proper installation and the benefit of this VTech innovative and feature rich product You can also visit our website at www vtechphones com for support shopping and everything new at VTech In Canada please visit www vtechcanada com VTech toll free 1 800 595 9511 In Canada dial 1 800 267 7377 ...

Page 3: ...eplacement batteries visit us on the web at www vtechphones com or call VTech Communications Inc at 1 800 595 9511 In Canada call VTech Telecommunications Canada Ltd at 1 800 267 7377 Before You Begin TELEPHONE LINE CORD BATTERY AC POWER ADAPTOR USER S MANUAL HANDSET BASE UNIT Important Before using this telephone you must read the important safety instructions on page 42 ...

Page 4: ...ght 5 Avoid excessive moisture dust or extreme cold Install Handset Battery a Remove battery compartment cover by pressing on the indentation and sliding downwards b Align the two holes in the plug with the socket pins then snap the plug into place c Place the battery in the compartment with the wires in the lower right corner Angle the top of the battery under the top claws first then snap the bot...

Page 5: ...elephone jack Standard electrical outlet Connect the power cord After charging the battery for at least 16 hours connect the telephone line cord Install the base unit away from electronic equipment such as personal computers television sets or microwave ovens Avoid excessive heat cold dust or moisture ...

Page 6: ...ed on the underside of the base 2 Plug the AC adapter into an electrical outlet If the battery has not been previously charged place the handset in the base and allow it to charge for at least 16 hours or overnight Connect the telephone line cord to the wall jack 3 Mount the base on the wall Position the base unit so the mounting studs will fit into the holes on the wall mount bracket Slide the bas...

Page 7: ...eady to use as soon as the battery is charged If you have pulse rotary service you ll need to change the dial mode Press PROG Press or until the screen displays DIAL MODE and the current setting Press SELECT The current setting blinks Press or to select TONE or PULSE Press SELECT to save Set Handset Date and Time If you subscribe to caller ID service the date and time will be set automatically wit...

Page 8: ...andset in idle off mode press PROG Press or until the screen displays RINGER and the current setting Press SELECT The current setting blinks and you will hear a sample of the ring Press or to select RINGER 1 2 3 4 or OFF You will hear a sample of each ring tone Press SELECT In the event of a power outage or if your phone s power cord is unplugged the time setting will be lost If you subscribe to D...

Page 9: ... key except OFF to answer a call 6 Handset Volume Adjust the volume while on a call A double beep will sound when you reach the maximum or minimum setting CID and DIR keys When phone is not in use press CID to display caller ID information When phone is not in use press DIR to display directory entries 7 Select 1 2 3 4 5 6 10 9 8 7 Press to confirm the highlighted option while in programming mode 8...

Page 10: ...ATION Telephone Operation Base Operation 1 Locate Handset 2 Answer on off 3 Delete 4 Microphone 5 Repeat 6 Play Stop 7 Skip 8 Menu 9 Rec Memo 10 Time Set 11 Change 12 Base Volume 13 Message Window Display 1 11 2 3 4 5 6 7 10 12 9 8 13 ...

Page 11: ...ations of the base and handset the weather and the construction of your home or office If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press TALK Move closer to the base then press TALK to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception mo...

Page 12: ...PHONE ON The handset is in use CHARGING The handset is in the base and the battery is charging PAGING The base is paging the handset BATTERY LOW The battery needs to be recharged SCANNING The handset is changing to another of the 30 channels available CAN T CONNECT Displays and a sad tone sounds when the base power is off and TALK is pressed RINGER OFF The handset ringer is turned off ...

Page 13: ...xt page enter up to 15 characters for the name you re storing with the number Use to backspace and make corrections use to advance and add a space 6 When you finish entering the name press SELECT The screen displays ENTER NUMBER 7 Enter the telephone number using the number keys Use to backspace and make corrections After at least one digit has been entered press REDIAL PAUSE to store pauses in the...

Page 14: ...rectory memory is full the screen displays MEMORY FULL an error tone sounds and you cannot store a new number until you delete a record in speed dial memory or the directory If the speed dial location is not empty your new entry will be stored in place of the old and the first entry will be deleted Take caution to not save over entries you do not wish to delete from memory Speed Dialing ...

Page 15: ... the memory location key 1 through 9 of the entry you wish to delete 2 When the screen displays the entry you want to delete press SELECT Then press or until ERASE flashes 3 Press SELECT the screen displays 4 Press or until YES flashes 5 Press SELECT You ll hear a confirmation beep Dial a Speed Dial Number Press and hold the memory location key 1 through 9 of the entry you wish to dial Press TALK to ...

Page 16: ...advance and add a space 4 When you finish entering the name press SELECT The screen displays ENTER NUMBER 5 Enter the telephone number Use to backspace and make corrections Press REDIAL PAUSE to store a pause in the dialing sequence OR Press REDIAL PAUSE if you wish to display and then store the last number dialed 6 Press SELECT The screen displays DISTINCT RING and the current setting 7 Press or t...

Page 17: ... to back space and make corrections 5 Press SELECT to move on to edit the distinctive ring setting Use the and to change the setting 6 Press SELECT to save the edited information Delete a Number Name in the Directory 1 Press DIR The screen displays DIRECTORY 2 Press or to scroll alphabetically through entries in the directory OR Press the dial pad key for the first letter of the entry you want to d...

Page 18: ... 2 Press or to scroll alphabetically through directory OR Press the dial pad key for the first letter of the entry you want to move 3 When the screen displays the entry you want to move press SELECT Then press or until SPEED flashes 4 Press SELECT The screen displays ENTER 1 9 5 Press the key 1 through 9 to move this entry from the normal directory to the speed dial memory and assign the memory loca...

Page 19: ...er waiting service You don t subscribe to any caller ID or call waiting services You can use this product with regular caller ID service and you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service There are fees for caller ID services and they may not be available in all areas This product can provide information only if bot...

Page 20: ...nd date of the call The repeat tag in the upper right corner indicating the party has called more than once Review Call History 1 Press CID to view call history 2 Use and to scroll through records in call history Delete Records from Call History Delete a Specific Call 1 Locate the record you want to delete from call history 2 Press DELETE You ll hear a confirmation beep Delete All Calls 1 With the h...

Page 21: ...red press The screen displays alternate dialing sequences available for this call 3 Press SELECT then press or until PROGRAM flashes 4 Press SELECT three times The screen displays 5 Press or to select Y or N for distinctive ringer 6 Press SELECT You ll hear a confirmation beep If you choose Y in step 5 a D will be displayed with the directory entry Caller ID Operation Press OFF at any time to exit c...

Page 22: ...s the correct hour then press TIME SET 5 Press CHANGE until the system announces the correct minute then press TIME SET 6 Press CHANGE until the system announces the correct year then press TIME SET The system will announce the new setting About Announcements You can record two different announcements one for normal answering and one for when you ve set the system to play the announcement only Use...

Page 23: ...nounce only to on or off you decide which announcement your callers will hear when the system answers a call the system comes set for normal answering with announce only turned off See Set Announce Only located in the Feature Summary chart later in this section to change your announcement selection Answering System Operation At The Base Select a feature setting Review change clock setting confirm f...

Page 24: ...announcement playback The system will use the pre recorded announcement until you record a new one Setting Up Your Answering System You can set up one feature at a time or you can set up a feature and then move on to set up the other features in sequence 1 Press PROG until the system announces the feature you want to set Refer to the Feature Summary on the following page for a description of the f...

Page 25: ...s when new messages have been received Set announce only Off On When you turn announce only ON callers hear your announcement but cannot leave a message Set base ringer On Off Turn the base ringer on or off Set number of rings 2 4 6 Choose how many times the phone will ring before the system answers a call Toll Saver With toll saver active the system answers after two rings when you have new messa...

Page 26: ...th old and new messages it will play only the new messages first After all new messages are played press the PLAY STOP to hear all messages Before playing a message the system announces the day and time it was received While the message plays the message window displays the number of the message After playing the last message in a mailbox the system announces End of messages If the system has less ...

Page 27: ...delete a message press DELETE while the message is playing Press and hold DELETE button to delete all old messages in that mailbox You cannot delete a message until it s been r e v i e w e d d e l e t e d messages cannot be recovered Answering System Operation At The Base You cannot delete a message until it s been reviewed deleted messages cannot be recovered Message Window Adjust Playback Volume...

Page 28: ... the announcement does not stop right away press and release the telephone switchhook Record a Memo You can record a memo up to four minutes long which is stored as an incoming message 1 Press and release REC MEMO 2 The system announces Now recording After the beep speak toward the microphone The message window displays the length of your memo up to 99 seconds if you record a memo longer than 99 s...

Page 29: ... or memo in seconds Maximum length of announcement is 90 seconds 99 flashing Length of recording is more than 99 seconds 1 8 on steady for one second Indicates volume level selected when VOL or VOL is pressed 10 99 Current remote access code while setting A Announce only mode CL normal display Clock needs to be set steady System is answering a call or is in remote operation flashing System is in pro...

Page 30: ...o exit remote operation The system has voice prompts to help you with remote operation Press 1 to hear your options while remotely connected to the answering system Remote Access Commands Function Command Play messages in a mailbox Press 2 The system will play new messages If there are no new messages the system plays old messages Repeat a message Press 4 while message is playing press 4 4 to back...

Page 31: ...o recorded speak after beep press 5 when finished End remote access call Press 0 Turn system off Press 0 the system announces Answering machine off Press 0 again to turn the system back on Turn system on When system is off it answers after 10 rings and announces Please enter your security code Enter your remote access code Answering System Remote Access Commands If no key is pressed within 10 secon...

Page 32: ...lign the two holes in the new battery s plug with the socket pins and snap the plug into place Snap the battery in the compartment as described in Installation on page 4 4 Replace the cover by sliding it up into place 5 The new battery must be charged before using the phone Place the handset in the base and allow it to charge for at least 16 hours the first charge The telephone might operate before...

Page 33: ...ours For optimum daily performance return the handset to its base when not in use Reset the base Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and base to reset You may need to purchase a new battery please refer to the Batteries section of this user s manual I cannot get a dial tone First try all the suggestions above Move the h...

Page 34: ...erly If you cannot eliminate the background noise first try muting the handset before dialing or dialing from another room in your home with less background noise My handset beeps four times and isn t performing normally Make sure the power cord is securely plugged into the base Plug the unit into a different working outlet not controlled by a wall switch Move the handset closer to the base You mig...

Page 35: ... towers cell phones intercoms room monitors televisions personal computers kitchen appliances and other cordless phones You are trying to use both system handsets at the same time Be sure to only use one system handset at a time The batteries will not hold a charge Make sure the battery is plugged into the handset Be sure to use the AC power adaptor provided with your phone Charge the battery in t...

Page 36: ...It is normal to experience static on your phone while the microwave is running Do not install this phone in the same outlet or near the microwave If your phone is plugged in with a modem or surge protector plug the phone or modem surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Reloc...

Page 37: ...ave too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones The layout of your home or office might be limiting the operating range Try moving the base to another location preferably on an upper floor If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephone company c...

Page 38: ...m surge protector into a different location If this solves the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will get better reception not installed in a low area If the other phones in your home are having the issue the problem is in your wiring or local service Contact your local telephon...

Page 39: ...power to the base 2 Disconnect the handset battery and spare battery if applicable 3 Wait a few minutes 4 Connect power to the base 5 Re install the battery ies 6 Wait for the handset to re establish its link with the base To be safe allow up to one minute for this to take place Troubleshooting If you subscribe to DSL service If you hear noise during conversations and or your caller ID features ar...

Page 40: ...d warranty extends only to the Consumer for Products purchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option wi...

Page 41: ... repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty 2 Include valid proof of pu...

Page 42: ...ts in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base or handset other than specified access doors may expose yo...

Page 43: ... company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for c...

Page 44: ...of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The RBRC Seal The RBRC Seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States a...

Page 45: ...2 75 917 10 MHz Receive Frequency Base 912 75 917 10 MHz Handset 2410 2 2418 9 MHz Channels 30 Nominal Effective Range Maximum power allowed FCC and IC Actual operating range may vary according to environmental conditions at the time of use Size Handset 39mm X 54mm X 186mm Base 159mm X 107mm X 123mm Weight Handset 116 grams Base 281 grams Power Requirements Handset 300mAH Ni Cd Battery Base 9V DC ...

Page 46: ... 15 Delete a Number Name in the Directory 17 Delete Records from Call History 20 Dial a Displayed Number 21 Dial a Number from the Directory 18 Dial a Speed Dial Number 15 Display Screen Messages 12 E Edit a Number Name in Speed Dial 15 Edit a Number Name in the Directory 17 F FCC ACTA and IC Regulations 43 44 Feature Summary 25 G GETTING STARTED 3 H Handset Operation 9 Handset Ringer Style Batter...

Page 47: ...7 Set the Dial Mode 7 Setting the Clock 22 Setting Up Your Answering System 24 Speed Dialing 13 Store a Call History Record in the Directory 21 Store a Number Name in Speed Dial 13 Store a Number Name in the Directory 16 T Table Desk Installation 5 Technical Specifications 45 Telephone Directory 16 Telephone Operation 9 Temporary Tone Dialing 11 The RBRC Seal 44 To delete your announcement 24 To re...

Page 48: ...OMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Communications Canada Ltd Suite 200 7671 Alderbridge Way Richmond B C Copyright 2005 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 000444 020 000 ...

Page 49: ...User s Manual w w w v t e ch p h on e s c o m Model t2351 ...

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