Appendix
66
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit www.vtechphones.com or call 1 (800) 595-9511.
In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
I cannot add my cell phone to the telephone base.
•
Make sure you have cellular coverage.
•
Make sure your cell phone is compatible with your
LS6181
. Check the Bluetooth
compatibility list at www.vtechphones.com.
•
Make sure the Bluetooth function of your cell phone is turned on. See the user’s
manual of your cell phone for more information.
•
Remove
VTech
LS6181
from your cell phone’s handsfree device history list (see
the user’s manual of your cell phone for more information).
•
Carefully follow the pairing instructions on page 13 and make sure that your cell
phone is not connected to any other Bluetooth device.
•
Turn off your cell phone, then turn it on again.
•
Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base.
•
Make sure that the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
•
Make sure that your Bluetooth cell phone is not connected to any other
Bluetooth device.
•
Turn off your cell phone, then turn it on again.
•
Make sure that your cell phone is connected and active on the cell devices list.
•
For some cell phones, you must authorize
VTech
LS6181
device in your cell
phone’s Bluetooth feature. See the user’s manual of your cell phone for
more information.
•
Manually connect your cell phone to
VTech
LS6181
. Refer to the user’s manual
of your cell phone for more information.
I cannot find VTech LS6181 on my cell phone.
•
Make sure that the telephone base is in discoverable mode. Carefully follow the
setup instructions on page 13.
•
Make sure that you manually set your cell phone to search for devices.
•
Remove
VTech
LS6181
from your cell phone’s handsfree device history list (see
the user’s manual of your cell phone).
•
Turn off your cell phone, then turn it on again.
•
Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.
