www.vtechphones.com
16
Troubleshooting
Problem
Suggeston
I hear other calls
when using the
telephone.
• Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If you stll
hear other calls, the problem s probably n the wrng or local servce. Call your local telephone
company.
I hear noise in the
handset, and none of
the keys or buttons
work.
• Make sure the telephone lne cord s plugged n securely.
My caller ID features
are not working
properly.
• Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller’s telephone companes must use equpment whch are compatble wth
caller ID servce.
• If you subscribe to DSL service, install a noise filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
