10
TROUBLESHOOTING
If for some reason the program/activity stops working, please follow these steps:
1. Turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of new batteries.
If the problem persists, please call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative
will be happy to help you.
IMPORTANT NOTE:
Creating and developing
Preschool Learning
products is accompanied by a
responsibility that we at
VTech
®
take very seriously. We make every effort to
ensure the accuracy of the information which forms the value of our products.
However, errors sometimes can occur. It is important for you to know that we
stand behind our products and encourage you to call our Consumer Services
Department at 1-800-521-2010 in the U.S., or 1-877-352-8697 in Canada with
any problems and/or suggestions that you might have. A service representative
will be happy to help you.
NOTE:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
TROUBLESHOOTING
